MetLife

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Senior Product Consultant I is responsible for leading high-visibility communications and training for Life & Disability (Group Benefits) product updates—especially multi state Paid Family and Medical Leave (PFML)—turning complex regulatory and operational changes into clear, compliant messages for internal partners, brokers, customers, and participants. The role will own and continuously improve the end-to-end content ecosystem (web, email campaigns, webinars/trainings, and customer/participant mailings), partnering closely with Product, Legal/Compliance, SMEs, and eBusiness/SEO to ensure accuracy, timeliness, and usability. Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns and all-weather performance, this is an exciting opportunity at the center of major, fast-moving state programs, directly shaping how customers understand and act on benefit changes—while also driving process improvements that reduce friction and cost for the business.

• Create/coordinate internal and external communications on Life and Disability products, including email campaigns for brokers and customers related to PFML and other Group Benefits communications
• Update collateral for content/design, including slipsheets, presentations, etc  
• Support web and digital updates to SharePoint, metlife.com, HighSpot, etc 
• Support product launches, including internal/external communications and training
• Support thought leadership inquiries and enablement (e.g., membership/conference/training activation), helping position the organization as a Disability & Absence leader

• Excellent writing and editing skills as well as attention to detail 
• Strong product knowledge of the Life and Disability space 
• Ability to juggle multiple deadlines and priorities 
• Strong technology skills, including Adobe Acrobat Pro, SharePoint, Word, PowerPoint, and Excel

• Bachelor's degree preferred
• Sense of design and understanding of the MetLife brand 
• Experience with Brainshark 
• Experience with Copilot

The expected salary range for this position is $80,000- $115,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.