MetLife

Position: Vendor Relations and Network Dev Sr. Consultant

Duties: Develop and maintain smooth working relationship with third-party administrators, local solution providers and internal partners. Negotiate complex domestic and overseas vendor contracts, contract standards and service level agreements. Monitor and measure vendor performance assessments in accordance with Service Level Agreements. Create and execute action plans to address underperformance. Partner with Sourcing, Procurement, Legal, Operations and other departments to develop or update contracts. Weigh costs, benefits and risks before recommending course of action. As account manager for Korea-based clients, develop working relationship with brokers and clients. Set up strategic renewal plan focusing on clients' needs and capacities and conduct regular broker/client meetings to assist with benefit inquiries, claims escalations and urgent request from members. Obtain new business opportunities by working with brokers.

Requirements: Bachelor's degree in Economics or Business Administration (willing to accept foreign education equivalent) plus Five (5) years of experience performing vendor management in the healthcare industry. Specific skills/other requirements (quantitative experience requirement not applicable to this section unless otherwise stated) -- must possess the following: Supporting internal and external partners on expatriate benefits and insurance business; Managing relationship with clients and brokers, focusing on sales and operations of international insurance business; Negotiating domestic and overseas vendor and client contracts, contract standards, strategic renewal offerings and service level agreements, applying underwriting methodologies for expatriate benefits products; Training vendors to cultivate unique operating model and organizational value; and Monitoring and managing medical cases involving health insurance claim processing and medical terms and codes.

Work Arrangement: Virtual, can be performed anywhere in the US

“At MetLife, we’re leading the global transformation of an industry we’ve long defined.  United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”

The wage range for applicants for this position is $109,774-$140,800/year. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.   

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