MetLife

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Lead Exchange Engineer will be responsible for designing, implementing, and maintaining Microsoft Office 365, Exchange On-premise and Open Blue Resource Scheduler solutions that enable effective E-mail communications across MetLife. This role requires a deep understanding of Messaging technologies, strong leadership skills, and the ability to work closely with cross-functional teams. 

This is an exciting opportunity to lead the development of innovative messaging solutions that will transform how teams work together. Success in this role requires exceptional technical expertise in collaboration tools and platforms, as well as strong leadership skills. The Lead Exchange Engineer is responsible for leading the design and implementation of E-mail solutions, ensuring they align with business goals and meet user needs. You’ll collaborate closely with cross-functional teams, including IT, vendors and business stakeholders, in an environment where every contribution is respected, and every perspective is heard.

• Lead the design, development, and implementation of Microsoft 365 solutions, including but not limited to Microsoft Exchange Hybrid, Automation, Power BI, Scripting and Reporting technologies. 
• Develop and maintain architecture and infrastructure for messaging platforms, ensuring scalability, security, and reliability. 
• Collaborate with IT and business stakeholders to understand collaboration needs and provide strategic recommendations for technology solutions. 
• Establish and enforce E-mail standards, policies, and best practices across the organization. 
• Monitor and analyze Exchange usage and performance, identifying areas for improvement and optimization. 
• Lead a team of engineers, fostering a culture of innovation and continuous improvement. 
• Stay current with emerging messaging technologies and trends, evaluating their potential impact on the organization and driving adoption where appropriate. 
• Provide technical expertise and guidance in resolving complex collaboration-related issues.

• Bachelor's degree in Computer Science, Information Technology, or a related field experience. 
• Minimum of 8+ years of experience in Exchange engineering. With at least 3 years in a lead technical role. 
• 5+ years of hands-on technical expertise in messaging platforms such as Microsoft Office 365, Exchange, Automation, and Scripting. 
• Experience with cloud-based collaboration solutions and integration with enterprise systems. 
• Excellent project management skills, with a proven track record of successfully leading large-scale technology initiatives. 
• Strong analytical and problem-solving abilities, with a focus on delivering innovative and efficient solutions. 
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. 
• Ability to manage multiple priorities in a fast-paced environment.

• 4+ years of work experience with Identity Management/Directory Sync.
• 2+ years of experience in scripting languages (Python, JavaScript, PowerShell) 
• Knowledge of networking, security, and infrastructure principles as they relate to collaboration technologies. 
• Experience with Proofpoint and/or Cisco Email Security perimeter security appliances a plus but not required.
• Experience with Azure Databricks and Resource Scheduler
• Microsoft Certified Systems Engineer: Exchange \ Office.

The expected salary range for this position is $110,000 - $135,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.