MetLife

The Opportunity

The Business Partnership Senior Specialist is responsible for driving strong bancassurance performance by ensuring effective coordination between internal teams and external banking partners. This role plays a critical part in achieving sales targets, increasing market share in life insurance and pension products, and supporting strategic growth objectives across all distribution channels. Guided by our purpose – always with you, building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns, and all‑weather performance, this position offers a meaningful opportunity to contribute to channel development, operational excellence, and long‑term business impact.

Key Responsibilities

• Coordinate effectively with the bancassurance departments of partner banks to ensure seamless collaboration, smooth workflow, and alignment with business priorities.
• Manage the operational needs, requests, and expectations of bancassurance functions, ensuring timely, accurate, and solution‑oriented responses.
• Monitor competitor banks’ bancassurance activities, analyze trends, and provide insights and updates to management to support strategic decision‑making.
• Drive initiatives aimed at increasing market share in life insurance and individual pension products across all bank distribution channels.
• Track insurance and pension (BES) production, budgets, and target vs. actual performance across face‑to‑face bank sales channels, and provide clear, insightful reporting.
• Ensure the accuracy, completeness, and control of all reports prepared for banking partners, including production, premium, commission, and KPI‑based reports.
• Facilitate coordination with additional business units within partner banks to support the sale and promotion of life insurance and individual pension products across the entire bank network.
• Monitor Credit/Life Insurance, Individual Pension, and Voluntary Insurance penetration rates, and execute targeted actions to improve these metrics.
• Lead the planning and execution of annual campaigns across relevant bank business lines, ensuring alignment with strategic goals and sales targets.
• Design sales and marketing campaigns, ensure all materials are prepared in the required format, manage approval processes, and archive documents in accordance with procedures.
• Review campaign performance reports, validate figures, and conduct detailed analysis to generate insights and support continuous improvement.

Required Qualifications

• Bachelor’s degree in related fields
 • Minimum 4+ years of experience in bancassurance, sales operations, financial services, or partner/channel management roles.
 • Proficiency in MS Office tools (Excel, PowerPoint, etc.) to effectively analyze sales performance, prepare reports, and support campaign processes.
 • Strong coordination, communication, and stakeholder management skills with a solution‑oriented and proactive work style.
 • High attention to detail, structured thinking, and the ability to work effectively under time‑sensitive conditions.

•Good level of English in verbal and written

Preferred Qualifications

• Experience using CRM or reporting platforms to track sales performance and operational metrics.
 • Ability to analyze data, identify improvement areas, and translate insights into actionable recommendations.
 • Strong team collaboration skills, adaptability, and a continuous improvement mindset.
 • Familiarity with bancassurance dynamics and competitive market activities.
 • Knowledge of insurance products and services.