Description and Requirements
Principal Architect
Location: Kuala Lumpur (KL), Malaysia
Department: Global Technology – Architecture (Asia)
Role Value Proposition
The Principal Architect is responsible for defining, governing, and scaling enterprise and domain architectures across Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, Cloud & Infrastructure, Identity and Access Management (IAM), and Customer Identity and Access Management (CIAM). The role ensures MetLife’s platforms are secure, resilient, scalable, and compliant, while accelerating cloud‑first and AI‑driven digital transformation across Asia.
Key Responsibilities
· Architecture Strategy & Leadership
Define and evolve current‑state and target‑state architectures, reference architectures, standards, principles, and roadmaps across AI, GenAI, Agentic AI, Cloud, Infrastructure, IAM, and CIAM domains.
Drive modernization and simplification through cloud adoption, platform standardization, reuse, and technical debt reduction.
· Cloud & Azure Architecture
Provide architectural leadership for Microsoft Azure including landing zones, identity integration, governance, networking, security, resilience, and cost controls.
Define hybrid and multi‑cloud reference architectures aligned to enterprise and regulatory standards.
· AI, GenAI & Agentic AI Architecture
Define enterprise architecture for AI, GenAI, and Agentic AI platforms including model lifecycle management, orchestration, tooling, and integration with enterprise platforms.
Architect Large Language Model (LLM) based solutions using commercial and open‑source models, applying retrieval‑augmented generation (RAG), fine‑tuning, prompt engineering, and agent‑based patterns.
Establish standards and reference architectures for ML and GenAI tooling such as feature stores, vector databases, model registries, MLOps / LLMOps pipelines, and AI observability frameworks.
Ensure responsible AI, explainability, data privacy, bias mitigation, and regulatory compliance are embedded by design.
· Infrastructure & Reliability Engineering
Lead infrastructure architecture for availability, disaster recovery, performance, observability, and resilience across cloud and on‑prem platforms.
Promote SRE, automation‑first, and reliability engineering practices.
· IAM & CIAM Architecture
Own workforce IAM and CIAM architecture including authentication, authorization, federation, consent management, and digital identity lifecycle.
Drive zero‑trust, least‑privilege, and privacy‑by‑design identity solutions.
· Architecture Governance & Risk Management
Serve as core contributor to Architecture Review Boards and AI governance forums, enforcing enterprise architecture, security, and AI risk standards.
Identify architectural risks and communicate technology trade‑offs to senior stakeholders.
· Leadership & Stakeholder Management
Provide people and matrix leadership to architects and technical leaders across Asia.
Act as a trusted advisor to senior business and technology leaders on AI, cloud, and platform strategy.
Skills & Competencies
• Director‑level enterprise and domain architecture leadership
• Deep expertise in Microsoft Azure architecture and cloud platforms
• Strong hands‑on knowledge of AI, GenAI, Agentic AI, LLMs, and ML platforms
• Experience with ML tools, frameworks, and AI orchestration patterns
• IAM and CIAM security‑by‑design principles
• Executive communication, influence, and decision‑making
Qualifications
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 15+ years of progressive IT and architecture experience
• Microsoft Certified: Azure Solutions Architect Expert (preferred)
• Microsoft Azure AI Engineer Associate or Azure AI certification (preferred)
• Architecture, cloud, security, or identity certifications preferred
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!