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City/Cities
Cairo
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
Yes
Posted Date
06-Oct-2025
Job ID
12795

Description and Requirements

 

Job Purpose:

Handling the PO’s written requests, either financial or non-financial & related tasks for providing the P/O the expected level of customer experience & satisfaction.

 

Job Description:

  • Studying & processing the received Policy owners’ requests.
  • Analyzing the daily Deposit list out of automated process.
  • Cross checking the completed requests.
  • Registering Mail in on POS Sub system (Lifeline system). 
  • Registering Mail out to our Agencies & Banca 
  • Monitoring the weekly pending requirements report.  
  • Cycle activity (twice a month)
  • Handling & Tracking Cheques & ACH.
  • Handling FCRM as L1
  • Monitoring the System Downtime on daily basis.
  • Sending the surgical report on daily & monthly basis.

 

Job Requirements:

  • Excellent command of English (written and spoken).   
  • Good Communication skills 
  • Time management Skills
  • Excellent computer skills (Word, Excel & Outlook are a must)
  • Insurance industry experience is preferred. 
About MetLife

Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. 
At MetLife, it’s #AllTogetherPossible. Join us!