- Posting Location: Cary, North Carolina
Description and Requirements
Role Value Proposition:
The Observability team within MetLife’s AIOps organization is seeking a Full Stack Software Engineer to help design and build a custom, modern observability event‑correlation and automation framework. You’ll focus on hands‑on application development across front‑end and back‑end components, building scalable services, clean APIs, and intuitive UIs. You will collaborate with platform and product teams while maintaining strong engineering craftsmanship, with exposure to SRE practices such as instrumentation, SLIs/SLOs, and resilient release engineering.
Key Responsibilities:
- Develop reliable, user‑centric front‑end components and admin experiences (e.g., triage dashboards, incident timelines, platform settings).
- Build stable, well‑versioned back‑end services and APIs for event ingestion, correlation queries, and automation triggers.
- Create workflow definitions and automation hooks that enable safe, auditable remediations and human‑in‑the‑loop controls.
- Collaborate with infrastructure and application teams; perform code reviews and contribute to shared libraries and patterns.
Essential Business Experience and Technical Skills:
Required:
- Proven full‑stack development experience with modern front‑end frameworks (React/Angular/Vue) and back‑end runtimes (Node.js/Java/.NET/Python).
- Strong API design skills (REST and/or GraphQL), including schema versioning, pagination, and error/observability standards.
- Practical knowledge of containerization and cloud‑native development (Docker/Kubernetes) as a developer consumer.
- Clear communication, documentation, and stakeholder collaboration skills.
Preferred:
- Solid testing discipline (unit, integration, contract) and familiarity with CI/CD pipelines and release automation.
- Exposure or awareness of SRE practices (e.g., instrumentation, SLIs/SLOs, error budgets, progressive delivery) applied in a developer context.
- Experience with Azure Monitor & Log Analytics/Insights; OpenTelemetry for signal collection.
- Familiarity with observability ecosystems (Splunk, Elastic, Datadog, AppDynamics) and ITSM/event‑management integrations.
- Contribution to open-source projects (code, docs, or tooling) and engagement with developer communities.
- Agile/DevOps ways of working: iterative delivery, trunk‑based development, and build/run ownership for services.
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife maintains a drug-free workplace.