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Location(s)
  • Posting Location: Cary, North Carolina

  • Posting Location: New York, New York

  • Posting Location: Whippany, New Jersey

  • Posting Location: Tampa, Florida

  • Posting Location: Greenville, South Carolina

City/Cities
Cary, Greenville, New York, Tampa, Whippany
Country
United States
Working Schedule
Full-Time
Work Arrangement
Hybrid
Travel Required
25%
Relocation Assistance Available
No
Posted Date
24-Oct-2025
Job ID
12719

Description and Requirements

Role Value Proposition:

The Vendor Management Enablement (VME) team, in Business Controls, serves as a strategic support function for the Vendor Management Organization. This team ensures that the Vendor Management Organization is equipped with standardized processes, procedures, training, and automation tools to drive efficiency and simplify vendor management practices.

 

 We are looking for a dynamic and strategic Director Programs & Automation to drive the vision, development, and delivery of technology products while leading automation initiatives across Business Controls. This dual-role position requires a blend of product management expertise and hands-on experience with automation tools and methodologies to streamline operations, enhance productivity, and deliver measurable business value.

 

Key Responsibilities:

Program Leadership:

  • Lead and drive automation programs across business controls to successful completion of implementation
  • Define and communicate program objectives, change management, implementation.
  • Build cross-functional teams to define, build, operate automation plans, structure, workstreams and execution of the program.

Product Ownership:

  • Define and communicate the product vision (Sirion), roadmap, and priorities in alignment with business goals.
  • Translate business needs into clear and actionable technical requirements.
  • Own and manage the product day-to-day deployment, ensuring continuous delivery of value.
  • Collaborate with cross-functional teams including business stakeholders.

Automation Leadership:

  • Assist in developing and executing the Business Controls automation strategy, identifying opportunities for process improvement.
  • Lead the design, development, and deployment of automation solutions using tools such as PowerBi, Power Automate and PowerApps.
  • Partner with business units to assess automation feasibility.
  • Establish governance, best practices, and standards for automation development and maintenance.
  • Monitor and report on automation performance, adoption, and impact.

 

Essential Business Experience and Technical Skills: 

Required: 

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field experience.
  • 8+ years of experience in Program Management, IT product management, automation, or related roles.
  • Experience leading teams and cross-functional initiatives. 
  • Managing enterprise level program or technologies
  • Strong background in developing and utilizing data, analytics, AI, robotics, and/or automation.
  • Proven experience with Agile/Scrum methodologies.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

 

Preferred: 

  • Experience as a Product Owner.
  • Experience working with vendor management and contract management processes. 
  • Experience with third party management software (Sirion, Icertis, etc.) 
  • Change management certification or practical experience.

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

The expected salary range for this position is $120,000 to $165,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!


MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
$120,000 to $165,000