MetLife

Testing Salesforce CRM and IVR application and support UAT with good Insurance domain knowledge

 ·       Responsible for execution of the test scenarios and test steps (including positive and negative testing) for each feature and user story.

·       Work with Product Owner to resolve issues and defects

·       Conduct postproduction / smoke testing 

·       Monitor and track all testing efforts using Agile principles and tool set (e.g., Azure) 

·       Writing test scenarios/test cases (Functional, System, Integration, and UAT)

·       Preparing Estimates 

·       Perform and Support Testing (UAT)

·       Defect Management (Specially Azure DevOps)

·       Perform and support data setup activities and preparation of test data

·       Working awareness of other MS applications (Word, PowerPoint, Visio, Excel etc.)

·       Good in verbal and written communication

·       Should be able to do client communication