MetLife

Job Responsibilities

• Engineer solutions and establish standards for APM and agent deployments, including optimizations and tunings per requirements
• Adopt APM for usage in Cloud IaaS and PaaS models
• Devise an authentication and authorization model for APM within a standard Client security framework. Develop customizations, and automation as needed
• Architect a universally available and scalable infrastructure with appropriate monitoring and alerting mechanisms.
• Seek and deploy opportunities for automated deployments to reduce operational tasks.
• Seek and deploy opportunities for integration of APM with other monitoring tools in the Client portfolio.
• Test and implement APM Monitoring Extensions appropriate for the Client’s technology stack (e.g., Webservers; Messaging Tiers).
• Create, Test, and implement APM Agents for application monitoring
• Design, configure, and automate scripts utilizing Python or develop automation with Ansible knowledge
• Design and implement dashboards within the APM tool (Elastic) for increased collaboration of application performance.
• Advanced familiarity with change management concepts.
• Assists in building partnerships with project teams and works closely with internal and external customers and vendors.
• Deployment and Administration: Manage the deployment of applications on the APM tools that include WebSphere, etc. ensuring successful and efficient monitoring of its services.
• Perform routine administrative tasks, including monitoring, logging, and health checks
• Determines data storage requirements. Understanding of data modeling concepts
• Design, implement, and continuously expand data pipelines by performing extraction, transformation, and loading activities. Ensure that the data architecture is scalable and maintainable

Knowledge, Skills, and Abilities

Education

• Bachelor's degree in computer science, Information Systems, or related field

Experience

• 3+ years of total experience and at least 3+ years of experience on APM (Application Platform Monitoring) tools, agent deployments, and implementation of APM Agent for Java and DotNet-based applications
• Elastic Monitoring
• Performance Troubleshooting
• End User Experience Monitoring
• Apache / Tomcat
• Run/Code Ansible (Automation)
• AZDO Pipeline Development
• Operating System Knowledge (Linux/Windows/AIX)
• Version control (GIT)
• Advanced Python Coding Skills
• Communication
• SAFe DevOps Scaled Agile Methodology
• Open Shift (Kubernetes) 
• Knowledge and usage of Observability tools (i.e., Elastic, Grafana, Prometheus, OTEL)

Good to Have:

• Json/Yaml coding
• Python Coding
• Splunk
• Azure Dev Ops Pipeline Knowledge
• Continuous Integration / Continuous Delivery (CI/CD)

Other Requirements (licenses, certifications, specialized training – if required)