MetLife

Role Value Proposition

Focuses on ensuring the business processes and supporting systems continue to meet business and project stakeholder needs. The role is to guide the end-users from the discovery, requirements and design phase through the configuration (if applicable) and testing of a new system or functionality. This role will provide internal customers with the best possible solutions to utilize the specific systems, roll out new functionality, identify potential process improvements,  

troubleshoot problems and provide user support.

Key Responsibilities

Leads up to 1 onshore or 1 off-shore scrum team in basic to regular complexity business domain.

Understands the underlying meaning and value of the concepts learned and is able to explain them to others.

Is able to apply acquired competency knowledge to implement solutions to new situations.

Facilitates and supports all Scrum and/or Team Kanban participation in release planning activities and events.

Coordinates with other teams and stakeholders on value driven outcome, risks and dependencies.

Collaborate with the PO to gain further understanding and clarity of the backlog items.

Guides and coach, the Scrum/Kanban team on use of agile principles and practices to deliver high quality outcomes.

Facilitates and supports all Scrum and/or Team Kanban events:  

Scrum: Iteration Planning, Team Sync, Iteration Review, System Demos and Iteration Retrospective.

Team Kanban: Planning, Team Sync, System Demos, and Retrospective.

Understand the importance of Measure and Optimize flow within the team.

Resolves team impediments with other Scrum/Team Leads to increase the effectiveness of the application of agility.

Establish the team Kanban board for visibility to enhance flow.  

Acts as a servant leader who coaches and supports agile teams.

Responsible for ensuring agility is understood and the team adheres to our agile principles, practices, and guidelines.

Provides guidance and focus on ever improving team dynamics and performance. Helps team manage interpersonal conflicts, challenges and opportunities for growth.

Coaches the teams in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the team.

Foster collaboration on the team

Works with the team, as well as internal and external stakeholders, to influence and drive decision making and support organizational goals.

Works with agile coaches and other Scrum Leaders to grow within the role.

Contributes to the advancement and improvement of agile practices within the organization.

Education:

Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.

Experience

(Role Requirement): 0-4 Year

Technical Skill

Communication/Presentation

Agile Practices

DevSecOps CI/CD

Data Extraction

User Experience

Configure Software/Systems

System & Technology Integration

Relevant Trends & Direction of  

Functional Commercial Product

Collaboration

Collaboration Tools

Product/Business/Industry Knowledge

Requirements Analysis

Problem Solving

Analytical Thinking

Application Systems Testing

Relationship/Stakeholder Management