MetLife

What’s in it for you?

You’ll work in a collaborative team, with great focus on professional growth and always there to shape together the best solutions for our business. As an expert in your profession, MetLife will develop you further and nurture your best talent, whilst building on your potential. In this role, you will have the opportunity to create an impact, contributing to the effectiveness of the business.

Position objective:

To recruit, select, train, supervise, develop and retain active and productive agents and Unit managers (UM) and provide all necessary directions, management and support in order to achieve the required results, in a timely, profitable and sustainable manner. To ensure agents and Unit managers in their area of responsibilities are doing their job on a daily basis and in accordance with the company’s standards.

Main responsibilities:  

Recruitment

v  Actively searches on the market potential managers and agents;

v  Creates a database with contacts of potential managers and agents;

Selection

v  Selects the potential candidates through structured interview process;

v  Convinces and sales the career to the selected candidates;

v  Ensures they are well prepared and positioned for their new job;

 Management

v  Leads weekly group meetings;

v  Prepares the annual, quarterly and monthly targets of the unit managers and their agents;

 v  Reviews results regularly and decides actions in order to improve them;

v  Supports and guides the Agents and Unit Managers in his/ her structure in gaining commitment to challenging and achievable budget objectives in the context of the overall objectives and Agency goals, and implements the decided strategies and action plans, which will ensure their achievement;

Training and Development

v  Follows the induction plan for the new recruits;

 v  Conducts field trainings to ensure people have the necessary skills to be effective in their job;

 v  Trains, in coordination with the training department, all the structure, to ensure the agents and the managers have the knowledge and skills needed;

v  Coaches and develops Agents to achieve their objectives, responsibilities and career development through systematic and regular Training, Joint Field Work and one to one meetings;

  v  Creates development plans to improve performance and personal capabilities;

  v  Analyzes the reasons of miss performance and takes the necessary corrective measures;

 v  Participates in all planned training sessions in accordance with the Company’s training procedures.

Position requirements:

• Minimum of Bachelor degree in Economics or humanities;
• Successful track record in a similar position for at least 1 year;
• Fluent in English;
• Able to manage, coach, motivate and develop people;
• A digital mindset, curiosity, innovative approach;
• Excellent communication skills;
• Open to new initiatives and thinking out of the box;
• Action oriented with a sense of urgency;
• Decisive, able to resolve business and people issues, with “business logic”.

Metlife is an equal opportunity, affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Metropolitan’s Life policy to ensure equal employment opportunity without discrimination or harassment based on race, colour, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.