勤務地
- Posting Location: Budapest, Hungary
従業員カテゴリー
フルタイム 正社員
就労形態
ハイブリッド（在宅勤務）
転勤可能性
いいえ
掲載日
03-3月-2026
ジョブID
15890
概要と必要条件
What’s in it for you?
You’ll work in a collaborative team, with great focus on professional growth and always there to shape together the best solutions for our business. Working for a Global Insurance business will present you with many cross collaboration opportunities. In your local office you will collaborate with the Contact Center, Complaint Handling, Billing & Remittance, Employee Benefits, Underwriting, Sales, Finance, Legal, Actuaries and IT, Product Development. Providing information and assistance on claims handling issues to both the Executive Board and the Agency, as well as to independent insurance partners and financial institutions. So, lots of dynamics and a lot of people to learn from 😊
Key Responsibilities:
- Claims management tasks;
- Recording of claims received from the mailroom or electronically;
- Checking the completeness of the claim, obtaining missing documents;
- Consultation with the employer's medical experts, supervisors and legal department;
- Liaising and cooperating with other departments of the employer;
- Correspondence with clients, business partners, brokerage partners, authorities, medical institutions;
- Recording claims in computerised registration systems (LIFE, Claims system);
- Calculation, training and recording of contingency reserves, consultation with actuaries;
- Assessing the validity of claims. Deciding on the payment or rejection of claims up to the limit of the amount of the current authorisation. Preparing decisions above the level of eligibility, taking them to the appropriate decision-making level;
- Handling of claims rejection;
- Proposing the payment of claims;
- Management of computerised systems for loss and damage reporting;
- Participation in the handling of complaints;
- Liaising with brokerage partners under contract with the insurer and, in the case of group contracts, with the HR departments of the contracting companies;
- Monthly tasks:
-Monitoring of pending service claims, correspondence;
-Maintenance of annuity services;
-Maintenance of policies exempt from premiums due to disability or death;
-Monitoring of time-barred claims;
- Get involved in other different tasks, in order to develop your skills and knowledge.
Together with you, we will pay a great attention to risk management:
- Acting against situations that give the company an unfair competitive advantage;
- Participates in avoiding situations where there is a high risk of danger;
- Actively participates in the development of the retention strategy to minimise the risk of losing key people;
- Reports to the CEO any risk threats or hazards of which he/she is aware or has perceived.
To become our next colleague, you’ll have to bring to the table the following:
- Secondary or higher education – medical qualification is an advantage;
- Similar experience in handling claims is a plus (2-3 years of experience);
- Medical knowledge is a plus;
- Computer skills and digital mindset;
- Good knowledge of English;
- Ability to manage high volumes and multiple tasks;
- Reliability and precision;
- Very good communication skills.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates ("MetLife"), is one of the world's largest life insurance companies. Founded in 1868, MetLife offers life insurance, annuities, employee benefits and trust services worldwide. Serving approximately 100 million customers in nearly 50 countries, MetLife is a market leader in the United States, Japan, Latin America, Asia, Europe and the Middle East.
For more information, please visit www.metlife.hu
For more information, please visit www.metlife.hu