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Pays
Inde
Horaires de Travail
Temps plein
Arrangement de Travail
Hybride
Aide à la réinstallation possible
Oui
Date d'envoi
14-mai-2025
ID de l'emploi
8731

Description et exigences

The Voice Coach will be responsible for improving Call handling skills of Claims representatives. He/she will conduct refreshers, monitor calls, provide one-on-one coaching and focus towards enhancing the clarity, tone and effectiveness of phone interactions to ensure a high level of customer service and satisfaction. 

About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. 
At MetLife, it’s #AllTogetherPossible. Join us!