MetLife

Technical Skills 

·       Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.

·       Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.

·       Exposure to Power Platform Tools, VBA Macros, Generative AI and RPA Tools

·       Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.

·       Training delivery skills on green belt level six sigma concepts.

·       Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional

·       Total Experience required: 5-7 years.

·       Ability to identify gaps and apply root cause analysis and work towards providing a solution to stake holders.

·       Should have stakeholder management skills to collaboration, facilitation and influencing stakeholders.

·       Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.

·       Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.

Process specific Skills

·       Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.

·       Ability to create an encouraging and efficiency driven environment.

·       Work well along with people of different functions, with different needs/requirements effectively.

Soft skills

·       Excellent listening, verbal, and written communication skills.

·       Decision making ability.

·       Result oriented, with strong negotiation and convincing skills.

·       Ability to find creative and innovative solutions to business problems.

·       Develops relationships with clients internal / External.

·       Communicates effectively to identify needs and evaluate alternative business solutions.