Description and Requirements
Perform and support for provisioning access in ticketing tools, financial reporting, and booking accounting.
Drive overall performance and manage various work-types in ticketing tool i.e Service Now. Responsible for subject matter expert, delivering results as per Service Level Agreement targets / timelines. Audit/Review process related decisions and work output. Produce reports that help to gauge process performance. Actively participate in project meetings to drive business results. Steer process meetings / calls to a logical conclusion.
· Strong knowledge of MS Excel, Power point, Work-Flow diagrams, and MS Word · Knowledge of VBA, Alteryx and Power-Automate · Basic knowledge of Power-BI Tool · Good knowledge of financial reporting and accounting.
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