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Location(s)

  • Posting Location: Noida, India

Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
19-May-2024
Job ID
3131

Description and Requirements

Process Details &  Primary Responsibility

Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits – GUL, LRK, AARP, LAPSE

 

  • Process bills / invoices and allocate cash.
  • Research website to review backup documentation.
  • Apply payments.
  • Send request for additional/missing information.
  • Process identified suspense items distributed by Tampa RPA’s.
  • Reconcile bank deposits to ensure items received daily are correct
  • Daily reporting of volumes
  • Notify Business of issues

 

 

 

Performance Parameters

  • TAT
  • Accuracy

 

 

Knowledge skills & competency required

  • Demonstrated ability to learn quickly and willingness to obtain
    functional knowledge and understanding of business procedure and policies. 
  • 0 months to 2.5 year of customer service/ Data Entry experience
  • College graduate
  • Good verbal & written communication skills.
  • Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers.
  • Strong organizational skills.
  • Demonstrated ability to manage stress
  • Basic computer skill
  • Ability to work various shifts within hours of operation.  Flexibility is a must, as your shift can/will change to meet business needs.
  • Should have Problem Solving/Analytical Ability along with Judgment and Decision Making skills