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Location(s)

  • Posting Location: Noida, India

City/Cities
Noida
Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
19-May-2024
Job ID
3131

Description and Requirements

Process Details &  Primary Responsibility

Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits – GUL, LRK, AARP, LAPSE

 

  • Process bills / invoices and allocate cash.
  • Research website to review backup documentation.
  • Apply payments.
  • Send request for additional/missing information.
  • Process identified suspense items distributed by Tampa RPA’s.
  • Reconcile bank deposits to ensure items received daily are correct
  • Daily reporting of volumes
  • Notify Business of issues

 

 

 

Performance Parameters

  • TAT
  • Accuracy

 

 

Knowledge skills & competency required

  • Demonstrated ability to learn quickly and willingness to obtain
    functional knowledge and understanding of business procedure and policies. 
  • 0 months to 2.5 year of customer service/ Data Entry experience
  • College graduate
  • Good verbal & written communication skills.
  • Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers.
  • Strong organizational skills.
  • Demonstrated ability to manage stress
  • Basic computer skill
  • Ability to work various shifts within hours of operation.  Flexibility is a must, as your shift can/will change to meet business needs.
  • Should have Problem Solving/Analytical Ability along with Judgment and Decision Making skills
About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. 
At MetLife, it’s #AllTogetherPossible. Join us!