MetLife

Product Strategy 

• Be responsible for market research and market comparison, provide analysis to support product development and positioning; utilize knowledge of market trends and consumer preferences to ideate new solutions, seeking input from key internal and external stakeholders for product ideas, product concepts;
• Developing and maintaining a product strategy aligned with company goals 
• Customer Focus: Understanding customer needs and preferences, ensuring that products are designed to meet these needs.
• Deep understanding of the bank's customer base to accurately identify their needs for life insurance products.
• To join in digital projects/channel development, closely collaborate with business partners/vendors to gain insights and provide specific packages for different platforms.

Product design and implementation

• Be responsible for end-to-end product conceptualization (TnC, Illustration, Product Spec & BRD), implementation and launching for all products. 
• Collaborating with business operations and IT teams for implementations requirements (BRD and UAT system).
• Direct in charge to develop system requirements and to ensure high quality UAT for every product development (Day 1.0, Day 1.5,…) and system adjustment;
• To engage with ISA (MOF) to submit, explain, resubmit and get approval in a timely manner.
• Ensuring compliance with regulations and standards.

Performance Metrics:

• Take the lead in product-related projects, both internal and external, for product performance tracking and sales KPIs. 
• Providing ongoing support to sales and marketing teams for product positioning and promotion.
• Maintaining a network of contacts within bank partner (BIDV) and related organizations (MoF / IAV)