MetLife

JOB PURPOSE: 

Design, build, and operate business‑critical analytics and automation solutions that turn data into decisions and manual processes into scalable, governed workflows. The role focuses on Power BI for enterprise reporting and data modeling, ETL with Alteryx for robust data preparation and orchestration, and the Power Platform (Power Apps and Power Automate) to digitize forms and automate repetitive tasks. The specialist partners with business and operations stakeholders to deliver reliable output

JOB DESCRIPTION:

·         Development of high‑value Power BI solutions: data modeling, DAX measures, Power Query transformations, parameterization, and reusable datasets.

·         Deliver actionable dashboards for different Operations and Business with clear narrative and decision‑ready visuals.

·         Build and maintain Alteryx workflows, cleanse, join, and aggregate data from different source systems

·         Build Power Automate flows to automate repetitive tasks and reduce TAT spent on manual work

·         Translate business questions into measurable requirements and acceptance criteria

·         Proactively identify automation opportunities and dashboard enhancements; evaluate new features in Power BI, Alteryx, and Power Platform.

·         Design Power Apps (Canvas/Model‑driven) to digitize manual processes

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal: All Business & Operations Stakeholders

External: Agencies

QUALIFICATIONS, EXPERIENCE, & SKILLS:

·          Bachelor’s degree in business computing, Management Information Systems (MIS), Mathematics/Statistics, Business Analytics, Computer Science, or related field.

·         ~4 years of hands‑on analytics/automation experience (3–5 years range), including end‑to‑end delivery from requirements to production support.

·         Prior exposure to insurance data and processes (policy, claims, underwriting, premiums, loss ratios) is a strong plus.

·         Technical Skills (Required)

·         Power BI, ETL/Alteryx, Power Apps, Power Automate, Excel VBA, Microsoft Excel, Access and Excel

·         Strong analytical problem‑solving, learning agility (fast learner), attention to detail, and ability to manage multiple priorities.

·         Clear communication and data storytelling; stakeholder management across technical and non‑technical audiences.

·         High ownership and results orientation; comfortable with ambiguity and iterative delivery.

·         Excellent written and spoken English

COMPETENCIES REQUIRED: Define the behaviours specific to the job in question – for example attention to detail, result oriented etc.

·         Results Orientation & Ownership: Delivers on outcomes with measurable business value.

·         Attention to Detail & Quality: Produces accurate models, measures, and workflows with proper testing.

·         Learning Agility: Quickly grasps new tools/features and domain concepts; self‑driven upskilling.

·         Customer Centricity: Frames insights and apps around user journeys and decisions.

·         Collaboration & Influence: Builds trust with business partners; leads workshops and drives adoption.

·         Problem Solving & Critical Thinking: Deconstructs complex processes/data and designs pragmatic solutions.

·         Communication & Storytelling: Explains technical trade‑offs and insights clearly; tailors to executive and operational audiences.

·         Governance & Compliance Mindset: Applies security, privacy, and documentation standards consistently.

·         Time Management: Prioritizes effectively in fast‑moving, multi‑project environments.