MetLife

The Team You Will Join

This role is part of the Compliance Risk Management Department, supporting compliance of MetLife’s Ireland and Freedom of Service (FoS) business in European markets. The team assists the Company Chief Compliance Officer in overseeing Ireland and FOS businesses, contributing to the wider central and Company Compliance activities, initiatives and projects, reporting compliance matters internally and externally, providing advisory and support in relation to Ireland and FoS business related compliance activities in line with local laws and regulations.

The Opportunity

The Compliance Specialist is responsible for supporting business development and protecting the company from sanctions, fines and reputational damage. They help ensure that MetLife Ireland and FoS business are conducted in compliance with ethical business practices, MetLife policies, EU and the Central Bank of Ireland’s legal and regulatory expectations.

They are responsible for the implementation and embeddedness of the compliance risk management framework, and fulfilment of the compliance oversight programs including but not limited to Ireland and FOS third-party distribution network in Europe and outsourced operations.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Support business partners in designing and executing business growth activities in line with compliance requirements arising from local legal and regulatory requirements and Company policies
• Embed the Compliance Risk Management Framework and support in execution of the Non-Financial Risk Assessment (NFRA) roll-out/campaigns, review and challenge 1st line input, as applicable, with the aim to identify and mitigate compliance risks across the business.
• Plan and perform risk-based testing and monitoring activities for Ireland and FOS business
• Oversee compliance issues management and ensure proper and timely intervention in the case of regulatory breaches, fraudulent activity, regulatory interaction, regulatory change, compliance reporting, etc
• Facilitate ad-hoc or scheduled regulatory returns, reporting or applications as required for Ireland and FOS business.
• Participate in Ireland and FOS related governance meetings, as required
• Perform other Compliance Ireland and FOS oversight activities such as products review, sales/marketing materials review and alignment with local laws, regulations and company policies, customer complaints review and proper handling and other metrics collection, analysis and reporting
• Partner with the Ireland and FOS business functions and relevant stakeholders to identify compliance risks and advise measures to address any identified control weaknesses
• Ensure that business practices are compliant with all privacy and data protection laws
• Work with the relevant stakeholders to update compliance-related metrics and highlight trends, issues or breaches that guide management reporting and effective oversight and management of compliance risks
• Report at regular intervals to the Compliance Director and Chief Compliance Officer on all compliance related issues, timely and accurately
• Attend project meetings and provide Compliance input and challenge throughout the project lifecycle
• Responsible for maintenance of all compliance registers and logs related to Ireland FOS
• Participate in Employee Engagement and sustainability efforts.

What You Need to Succeed (Required Qualifications)

• Experience of working within the Compliance/internal control-related areas for at least 3 years, preferably in insurance or financial industry – risk management, legal, internal audit
• Knowledge of regulatory requirements for financial services businesses especially insurance business
• Experience with preparing and reviewing metrics and reports, a strong excel and PowerPoint knowledge are essential; ability to leverage AI solutions is a plus
• Ability to communicate effectively (both written and verbal) with all levels of the organization
• Organizational skills with ability to manage multiple priorities and work with various leaders within the business
• Critical thinking/good analytical skills
• Active participation and ability to support in transformation efforts incl. AI
• Proactive thinking and planning, with ability to contribute as an individual and as a team member
• Be empathetic with others
• Ability to turn challenges into opportunities; solutions oriented
• University degree and appropriate professional qualifications (or working towards)
• Business acumen and commercial awareness
• Influencing and gaining commitment
• Flexible and adaptable style
• Ability to demonstrate MetLife’s Success principles in the day-to-day job and operate in line with MetLife’s New Frontier strategy.