MetLife

Elevate Your Career: Lead & Grow a Thriving Life Insurance Sales Team in UAE

Metlife Gulf is seeking a dynamic and results-oriented Sales Head - Agency to join our growing team in UAE. If you're a proven leader with a passion for developing talent and driving sales success within the UAE's insurance sector, this is your opportunity to make a significant impact.

"Join Metlife Gulf, a leading & reputable life insurance provider in the UAE, dedicated to empowering our clients to achieve their financial security goals. We are committed to fostering a supportive environment for our agents, providing them with the resources and development opportunities needed to thrive. As we continue our expansion in Dubai, we are seeking a dynamic and experienced Life Insurance Agency Sales Head to lead and mentor our growing team of Insurance Agents and Sales Managers."

Job Description:

• Agent Relationship Management & Development: Serve as the primary point of contact for Insurance Agents and Sales Managers, building strong, collaborative relationships focused on their professional growth and retention.
• Business Development: Identify and capitalize on all company opportunities to expand our business. Responsible to achieve Assigned Monthly / Yearly Business Targets & Productivity & Activation Targets.
• Team Leadership & Mentorship: Recruit, train, and develop a team of Insurance Agents and Sales Managers, providing ongoing coaching, support, and guidance to maximize their potential.
• Activity Management & Control: Implement and monitor activity management strategies focused on agent productivity, retention, and adherence to company processes and guidelines.
• Process Adherence: Ensure full understanding and compliance with all company processes, guidelines, and regulatory requirements.
• Team Meetings & Progress Monitoring: Conduct regular daily, weekly, and monthly face-to-face and team meetings to monitor agent progress, provide feedback, and address any challenges.
• Target Achievement & Performance Management: Drive the achievement of team recruitment and sales targets, proactively monitoring performance against plans and implementing corrective actions as needed.
• Motivation & Engagement: Motivate the team to achieve daily activation goals, contributing to weekly and monthly targets, with a strong focus on agent retention and income growth.
• Customer Focus: Champion a culture of exceptional customer service and support within the sales team.
• Compliance & Certification: Ensure the successful completion of all mandatory certifications by team members and maintain full compliance with regulatory and company guidelines.
• Strategic Business Direction: Strategize, plan, and direct all business aspects of the distribution channel to meet agreed organizational performance plans within budget and timelines.
• Stakeholder Management: Demonstrate strong relationship management skills with internal and external stakeholders and customers.
• Sales Management Processes: Establish, implement, and adhere to effective sales management processes.
• Continuous Improvement: Continuously improve standards and procedures to facilitate the effective, disciplined, and consistent functioning of the direct sales force structure.
• Best Practices & Quality Programs: Communicate and ensure the implementation of Insurance Advisor "Best Practices" and the "sales practice quality program."
• Compliance Adherence: Understand and adhere to all compliance requirements, including reporting suspicious transactions, screening, record retention, and providing timely support to Compliance.
• Sales Quality : Ensure Adherence to Sales quality , Suitable Business Sourcing & Renewal Persistency Guidelines.

Communications & Working Relationships :

• Will be reporting to Head of Agency
• Will develop and manage a team of 5 – 6 Sales Mangers with a team of 50 – 60 Insurance Agents

Qualifications :

• Bachelor’s degree or above.
• Minimum of 10 years of proven sales experience within the UAE's Insurance, Banking, or Financial Services sectors.
• Minimum of 8 years of experience in leading and managing large sales teams (50+ individuals) within the UAE.
• Demonstrated track record of consistently achieving positive sales performance and exceeding targets.
• Mandatory: Significant experience in Life Insurance sales and a proven ability to effectively manage and develop life insurance sales teams.

Competencies :

• Exceptional Communication & Presentation Skills: Ability to clearly and effectively communicate with agents, managers, and stakeholders.
• Business Growth & Entrepreneurial Mindset: A proactive and results-oriented approach with a focus on driving business growth and fostering an entrepreneurial spirit within the team.
• Strategic Planning & Execution: Proven ability to create, own, and implement comprehensive sales and team development plans.
• Sales Goal Achievement: Strong focus on meeting and exceeding sales goals through daily progress monitoring and effective management.
• Analytical & Training Skills: Ability to analyze sales data, identify training needs, and assess opportunities for improvement.
• Management & Leadership Excellence: Strong leadership skills with the ability to effectively manage, guide, and inspire a large team.
• Mentoring & Coaching Expertise: Proven ability to effectively mentor and coach sales professionals to enhance their skills and performance.