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VP, US Business Communications
Location: Hybrid (minimum of 3 days in the office) in the 200 Park Ave, NYC office
VP, US Communications
Location: Hybrid (minimum of 3 days a week in the office) at 200 Park Ave NYC
Role Summary:
The VP, US Business Communications is a senior communications leader responsible for leading the development and execution of integrated strategic communication initiatives that strengthen MetLife’s brand and reputation with internal and external stakeholders. The successful candidate will serve as a trusted advisor to executive leadership, driving impactful communications across the US Business.
This role requires a highly strategic and collaborative communicator who can partner and advise leaders, translate complex topics into clear and compelling stories, and develop integrated activation plans that position MetLife voices in the right places, at the right times, with the right messages to drive impact.
Key Responsibilities:
- Originate and drive strategy on messaging, positioning, executive visibility, and issues management.
- Set communications priorities that align to business objectives – strategically guiding the development of dedicated external and internal communications strategies and plans.
- Develop and execute integrated global communications strategies aligned to business and enterprise goals – considering the opportunity set across paid, earned, shared, and owned channels.
- Produce and shape executive messaging platforms and programs – identifying priority themes, venues, and storytelling opportunities that elevate MetLife’s leadership voice within the industry and/or market.
- Write and edit a wide range of materials including executive speeches and scripts, talking points, internal communications, media statements, social content, and thought leadership.
- Partner across communications, HR, marketing, and lines of business to ensure consistent messaging, alignment, and disciplined execution.
- Navigate sensitive and complex communications issues, offering experienced counsel to prepare leaders to communicate with confidence.
- Use data, insights, and performance metrics to evaluate communications effectiveness, refine strategies, and demonstrate measurable impact.
Position Requirements:
- 15+ years of experience in corporate communications, with at least five years in a senior leadership role with a financial services, publicly traded, or highly regulated organization.
- Proven expertise in executive communications and strategic messaging, with the ability to simplify complex information.
- Strong media relations and crisis/issues management experience.
- Exceptional leadership, influencing, and stakeholder management skills.
- Executive presence with experience advising, coaching, and preparing senior leaders for high-stakes external and internal communications moments.
- Bachelor’s degree ; advanced degree preferred. Communications, journalism, public affairs, or related field preferred.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife maintains a drug-free workplace.