MetLife

Join the nation’s largest non-medical carrier of group insurance, where your work will impact over 55,000 customers and cover more than 50 million employees and family members. As part of MetLife’s Group Benefits team, you’ll deliver innovative benefits solutions - life, disability, dental, vision, and voluntary benefits - tailored to today’s employers and workforces. Collaborate with customers, brokers, and partners to expand our offerings and reimagine digital experiences. Join us and be part of an organization committed to supporting customers when they need us most.

The Project Leader, Disability Migrations is responsible for leading the successful conversion of customer disability and leave management programs from legacy platforms to MetLife's cloud-based claims and administration systems. This role plays a critical part in delivering seamless customer migrations, ensuring operational readiness, and driving cross-functional coordination across the Group Benefits organization.

Guided by our purpose – always with you building a more confident future – and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to work with customer-facing teams, operations, technology partners, and product owners to deliver impactful modernization initiatives. The successful candidate will lead complex migration efforts, influence key stakeholders, and help shape solutions that enhance the customer experience while supporting MetLife's commitment to best-in-class disability and leave management services.

• Lead customer migration initiatives from planning through execution, ensuring successful and efficient transitions to MetLife's cloud-based claims platform.
• Create and maintain comprehensive project plans, schedules, resource plans, and status reporting for multiple concurrent disability migration projects.
• Oversee cross-functional teams, including testers, developers, operational readiness resources, and business partners, to support migration and integration activities.
• Manage stakeholder relationships and coordinate activities across operations, account teams, product owners, vendors, and business leaders to ensure alignment on scope, timelines, risks, and deliverables.
• Monitor project milestones, dependencies, testing activities, and operational readiness efforts while proactively identifying and resolving issues that may impact successful delivery.

• 10+ years of project leadership experience managing multiple concurrent projects and driving successful delivery of complex business initiatives.
• 7+ years of experience utilizing Microsoft Project and Microsoft Office tools to develop project plans, manage schedules, and communicate project status.
• Experience supporting operational processes and customer implementations, including coordinating stakeholders, managing dependencies, and driving successful project execution.
• Strong verbal and written communication skills with the ability to effectively engage and influence stakeholders across all levels of the organization.
• Demonstrated problem-solving, analytical, and research capabilities, with the ability to balance structured project management practices and pragmatic execution to achieve business outcomes.

• Project Management Professional (PMP) certification.
• SAFe Scrum Lead certification or experience supporting Agile delivery methodologies.
• Bachelor’s Degree with 2+ years of experience within the insurance industry.
• Experience implementing or migrating Group Benefits customers, including disability and leave management solutions.
• Experience leading cross-functional teams and driving operational readiness activities in large-scale transformation or migration programs.

The expected salary range for this position is $76,000 - $115,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.