MetLife

The Opportunity

Based in Whippany, New Jersey, MetLife Investment Management (“MIM”) is one of the largest institutional investors and asset managers in the world, with over $740 billion in combined managed assets. MIM has been ranked a “Best Places to Work in Money Management” by Pensions & Investments for five consecutive years and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including private equity and real estate. Visit us at www.metlife.com/investments to learn more.

The successful Analyst will be a member of the Public Fixed Income (PFI) & Active Equity Client Service Operations team within MetLife Investment Management (MIM), MetLife, Inc.’s institutional investment management business. MIM provides investment management services primarily to institutional clients across a broad range of asset classes.

This role offers the opportunity to gain hands‑on exposure to client onboarding and offboarding, operational change management, and client reporting within a global asset management organization. The Analyst will work closely with internal partners and external clients and must be comfortable communicating with a variety of stakeholders. The position requires strong attention to detail, sound judgment, and a client‑centric mindset, as well as the ability to operate effectively in a fast‑paced, deadline‑driven environment.

Key Responsibilities

• Support and help lead client onboarding and offboarding for Separately Managed Accounts (SMAs) and Fund Investors across Public Fixed Income and Active Equity products. 
• Assist in managing client‑driven change initiatives, including investment guideline updates, strategy modifications, and custody transitions. 
• Respond to day‑to‑day operational client inquiries and ensure timely, accurate resolution. 
• Act as a client advocate by understanding operational requirements and contributing to positive and consistent client experience. 
• Prepare, review, and deliver accurate client reports within established deadlines. 
• Participate in Operational Due Diligence, client questionnaires, and client‑led audits. 
• Contribute to projects and initiatives focused on operational efficiency, process improvements, and best practices.

Required Qualifications

• Bachelor’s degree in Business Administration, Economics, Finance, or a related field. 
• 0–2 years of relevant experience in the Financial Services or Investment Management industry, preferably with exposure to Public Fixed Income.  
• Strong written and verbal communication skills with a high level of attention to detail. 
• Excellent time management and organizational skills, with the ability to manage multiple priorities simultaneously. 
• Ability to thrive in a fast‑paced, dynamic environment. 
• Collaborative mindset with the ability to coordinate across multiple teams and projects. 
• Willingness to support business leaders on ad‑hoc operational initiatives as needed.

Preferred Qualifications

• Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with advanced Excel functions and Power BI is a plus. 
• Experience with Aladdin, Salesforce, and/or client reporting platforms is preferred. 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

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