MetLife

The Opportunity

The Sales & Use Tax Director – this role oversees all aspects of sales and use tax including monthly compliance filings, taxability analysis, system configuration, reporting, and risk mitigation. The Director provides strategic guidance, manages a high-performing team, and drives continuous improvement across the indirect tax function. 

Key Responsibilities

• Develop and execute the company’s overall sales and use tax strategy, ensuring alignment with business goals and regulatory requirements. 
• Serve as the primary subject matter expert for all sales/use tax matters across the organization. 
• Oversee prep, filing, and remittance of monthly, quarterly, and annual sales and use tax returns across all applicable U.S. jurisdictions. 
• Ensure accurate tax calculations, reporting, and documentation in accordance with federal, state, and local regulations. 
• Lead all state and local sales/use tax audits, inquiries, and notices; manage responses and negotiate with taxing authorities. 
• Oversee tax engine configuration (Vertex) and integrations with ERP and billing platforms. 
• Collaborate with IT and Finance to implement tax-related system changes. 
• Partner with cross-functional teams – including Procurement, Accounts Payable, Billing, and Sales to ensure correct tax treatment of transactions. 
• Provide guidance on tax implications for new products, services, business models, and M&A activities. 
• Communicate complex tax issues clearly to non-tax stakeholders

Required Qualifications

Preferred Qualifications

• Experience in a multi-entity, multi-state corporate environment. 
• ERP experience, Workday.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.