MetLife

• Migration function is responsible to migrate the business processes from MGCC with time tested methodology and ensuring seamlessly establishment of capabilities at MGCC. 

Roles –

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  ·       Managing end to end migrations / projects.

  ·       Responsible for managing end to end programs (cluster of projects)

  ·       Publishing regular report outs on migration/project communication / status / update sharing with all the stakeholders

  ·       Regular connects with all the stakeholders on requirement gathering / updates / and activities related to migration methodology.

  ·       Performing migration program level report outs (Daily / Weekly / Monthly / Quarterly)

  ·       Ensuring smooth coordination between all the functions during migration

  • Help/extend support to migration batch in day-to-day migration activities, as and when required.

   

  Responsibilities -

   

  The incumbent will be required to be a part of the Migrations Team and will report to SDL - Migrations, subject to incumbents’ skill fit the function more appropriately. The role will clearly be responsible for the migrations at the LOB level at MGCC centers. Key responsibilities will include:

   

  ·       Responsible for planning and execution of Migrations and consulting projects for a specific program / line of business

  ·       Managing external and internal stakeholders and escalation handling for the projects

  ·       Conducting Due Diligence for processes scoped for migrations

  ·       Ensure adherence to migration methodology

  ·       Deliver on Migration & Consulting Goals for the function

  ·       Wing to wing responsibility for individual projects and coordination with support groups

• Education & Experience

  ·   Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. ·   2+ years in project management / transitions / migrations with overall 5+ years’ experience

• Knowledge and skills (general and technical)

  ·       Should be pro-efficient in communication skills ·       Understanding of migration methodology ·       Should have experience of migrations / project team (domestic or international) ·       Analytical and Interpersonal skills ·       Proactively assess the risk and escalate, as and when required ·       Problem solving skills / Solution oriented ·       Good in managing the stakeholders ·       Good in understanding and requirement gathering from the stakeholders ·       Should be Agile / Managing Self / Focused ·       Ability to create proficient Process maps & project plans ·       Multi-tasking ability

  Technical Knowledge

  ·       Proficient knowledge of AI tools such as Co-Pilot