MetLife

Somos expertos y reconocidos a nivel mundial como líderes en seguros. Tenemos más de 150 años de experiencia entregando lo mejor en seguros de vida, rentas vitalicias y programas de beneficios a más de 90 millones de clientes, en 50 países del mundo. En México, somos la aseguradora # 1 de personas en el país, con más de 10 millones de asegurados.

The Opportunity

The Senior Network Engineer – Voice/Data Sr. Engineer Operation is responsible for designing, implementing, and optimizing enterprise voice and data networks across Mexico, ensuring secure, reliable, highperforming communications that support MetLife’s operations and customer experience. This role offers the chance to drive modernization initiatives through AIdriven monitoring, automation, SDWAN, and Meraki WiFi optimization, enhancing efficiency and resilience across the telecommunications ecosystem. It’s an opportunity to make a meaningful impact on missioncritical infrastructure while contributing to continuous improvement and innovation.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Lead the operation, optimization, and automation of enterprise voice/data infrastructure, including SDWAN and Meraki WiFi.
• Create scripts, workflows, analytics models, and documentation to improve automation and consistency.
• Oversee AIenabled monitoring and observability tools such as Elastic and SolarWinds.
• Manage network performance, costoptimization initiatives, and vendor relationships.
• Develop governance frameworks, network standards, and best practices aligned with enterprise architecture and compliance.
• Coordinate with global, regional, and local teams to ensure alignment across operations and technology strategies.

What You Need to Succeed (Required Qualifications)

• Degree in Computer Science, Information Systems, or related field.
• Expertise in network engineering and security technologies (VPN, firewalls, proxies, load balancers, routers/switches).
• Strong skills in Elastic Observability, SolarWinds, and Meraki WiFi for monitoring and performance optimization.
• SDWAN configuration and optimization capabilities.
• Excellent communication, problemsolving, and stakeholdermanagement skills.
• Ability to lead, collaborate, and perform under pressure in a global environment.

What Can Give You an Edge (Additional Skills)

• 7–10+ years of network engineering experience.
• Experience integrating observability with automation and AI analytics.
• Strong negotiation, leadership, and decisionmaking abilities.
• Experience working in regulated industries (insurance/financial).

En MetLife tenemos el compromiso de fomentar la diversidad entre colaboradores y colaboradoras, a través de un trato no discriminatorio por motivos de raza, expresión / identidad de género, orientación sexual, religión, edad, nacionalidad, estado civil, discapacidades, condición física o económica, no se hacen pruebas de VIH y embarazo como requisito para ingreso, permanencia o ascenso y existe igualdad de oportunidades laborales.