MetLife

Basic Function

Perform a variety of accounting reconciliation functions to report financial information in an accurate and timely manner.  Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements.

Meets quality and customer service expectation levels set by the company

The key deliverables of the role will include but will not be restricted to the details below:

Essential Functions /Responsibility

• Essential Functions

• Analyze & validate process transactions as per Desktop procedures (L3 & L4)

• Reconcile bank to ledger transactions for all accounts

• Analyze and research all discrepancies in securities

• Investigate and resolve outstanding items.

• Follow-up with banks and other internal customers for closure of open items and provide back-ups for all discrepancies

• Prepare basic financial reports and provide to different clients

• Perform mid-month, month-end and quarter-end activities as per documented procedures

• Ensure that the assigned targets are met in accordance with SLA and Internal standards

• Ensure that the quality of transaction is following predefined parameters as defined by Process Excellence

• Ensure adherence to established attendance schedules

• Create portfolios as per the requests and ensure to modify Security ID’s as per the request & as per the analysis

Knowledge, Skills and Abilities

Education • Graduate in Accounting / Commerce / Business Administration with at least 15 years of education

Experience • Professional from operations with at least 6+ years working experience. Four years and above experience in financial services, accounting /reporting preferred. Understanding of accounting and Insurance Industry products is a mandate.

Knowledge and skills (general and technical) 

• Education - College (Graduation). B.Com, B.B.A (In Finance)

• Exposure to Various Reconciliations type

• Skills - Customer Service

• Skills - Problem Solving/Analytical Ability

• Performance Management Skills

• Judgement & Decision Making

• Skills - Handle Multiple Tasks/Time Management

• Strong communication & analytical skills required

• Skills - Spoken English

• Keyboard Accuracy

• IT Background (Office365, Alteryx & PowerApps)

Other Requirements (licenses, certifications, specialized training – if required) • Good computer navigation skills

• Good keyboarding speed

• Good knowledge of complete MS Office suite

Working Relationships

Internal Contacts

(And purpose of relationship):

 • AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.

• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.

• Associate Accountants for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.

• Subject Matter Expert for the purpose of work thread related issues and escalated transactions.

• QCA for the purpose of feedback and audit.

• Trainers for the purpose of Pre-process and Process training.

External Contacts 

(And purpose of relationship) – If Applicable

 • SME / Trainers at the client end for training.

• Banks all over the client home country for follow-up work for closure of open unreconciled accounting items.

• Client’s various lines of businesses for follow-up work for closure of open unreconciled accounting items.