MetLife

Job Description – SCRUM

Position Title:  Unit Manager

Reports to (Responsibility Level): 

Supervises:  NA

Location:

Noida

Global Grade:

GG 11

Complexity:

PID/s Load Mapping:

Position Summary

Expecting someone to lead Agile teams and drive successful project deliveries. The ideal candidate will be responsible for facilitating Scrum practices, removing impediments, coaching teams, and ensuring alignment with business goals. This role also involves managing multiple teams within the unit and ensuring Agile maturity.

Job Responsibilities

·        Oversee multiple Scrum teams within the unit, ensuring smooth collaboration.

·        Drive Agile transformation and maturity across teams.

·        Align team deliverables with organizational objectives and stakeholder expectations.

·        Monitor performance metrics and optimize team efficiency.

·        Manage risks, dependencies, and stakeholder communications.

·        Provide leadership, mentorship, and career development opportunities for team members.

Education, Technical Skills & Other Critical Requirement

Education

Bachelor’s/Master’s degree in Computer Science

Experience

(In Years)

9-11 years

Technical Skills

• Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe, etc.).

• Experience in managing multiple teams and driving Agile maturity.

• Excellent communication, leadership, and stakeholder management skills.

• Hands-on experience with Agile tools (JIRA, Confluence, Azure DevOps, etc.).

• Scrum Master Certification (CSM, PSM, SAFe, or equivalent) is preferred.

Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops

Not applicable