MetLife

Knowledge, Skills and Abilities

Education

• Any Graduate with JLPT N2 Certification (IT Graduate preferred but not mandatory)

Experience

• Total of 3-5 years of experience with at least 4 years of experience in Information Technology only.
• Should have experience in Server/Database alert monitoring.
• Should have experience in Japanese client coordination role.
• Should have worked with Japanese clients/Customer for 3-5 Years
• Flexible to work in Japan Hours (5:30 AM IST to 3:00 PM IST) 

Knowledge and skills (general and technical)

• Excellent MS Office skills – MS-Excel and Business Power point presentations is a must
• Excellent Jap/English Communication skills 
• Must process problem solving, planning, and analytical skills to drive continuous improvements. 
• Flexibility in working hours and handling escalation and pressure situations.
• Excellent inter-personal skills with the ability to coordinate cross functionally.

Other Requirements (licenses, certifications, specialized training – if required)

• /Windows/Linux Server/VMs/Linux/Unix/Cisco/Networking/MS Azure/Python/Splunk - preferred