- Posting Location: Melbourne, Victoria
- Posting Location: Sydney, New South Wales
About the HSECi team
MetLife is a leading global life insurer, and the insurance partner for Hostplus, one of Australia’s largest and fastest growing superannuation fund with over $100bn in assets and over 1.8 million members. MetLife have created a market-first service experience for Hostplus that delivers market-leading support and guidance for members for any insurance need they have, with a focus on first-point resolution and making sure the member’s needs are taken care of from beginning to end.
Summary of Responsibilities:
This role is essential for ensuring that the HSECi team utilizes data effectively to drive strategic decision-making, optimize operations, and enhance the overall member experience.
The Senior Data and Reporting Analyst is responsible for leveraging data to provide strategic insights and support decision-making processes across the HSECi team. This role involves analyzing large datasets, translating complex data into actionable insights, and developing predictive models and analytical tools to optimize operations and forecast customer behavior.
Principal Responsibilities:
Reporting and Dashboards:
Data Analysis and Insights:
Predictive Modeling and Analytics:
Collaboration and Communication:
Data Governance and Quality Management:
Continuous Improvement:
Knowledge/Skills/Competencies Required:
Qualifications Required:
Essential
Desirable
Personal Attributes:
Positive, optimistic, warm, compassionate, confident, patient, calm, fair, honest, respectful of others, has integrity, open, resilient, strong talker and listener, hardworking, team player, leads by example, encourager, self-motivated, supports change in a positive way, owns their culture. Takes ownership and where needed, leadership