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Description and Requirements

Job Location: Ireland

Alternate Job Location: EMEA MetLife Location 


At MetLife, we’re leading the global transformation of an industry we’ve long defined. Founded in 1868, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. We have operations in more than 40 countries and hold leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.


We are one of the largest institutional investors in the U.S. with $669 billion of total assets under management as of December 31, 2021, ranked #50 on the Fortune 500 list, and honored to have been named to Fortune magazine's list of the "World's Most Admired Companies" for three consecutive years. 


MetLife employees are united by purpose, guided by empathy and inspired by one another’s unique backgrounds and perspective to make a difference in the lives of our customers, communities, and the world at large.


Role Value Proposition: 

The EMEA Digital Hub is a diverse team of Developers, Business Systems Analysts and Quality Assurance (QA) analysts charged with creating solutions to address core business challenges within MetLife. Our strategy is to deliver a differentiated customer experience and increase MetLife’s operating leverage. Our team is responsible for creating and delivering these solutions, working with stakeholders across Europe and the Middle East and Africa (EMEA) using Waterfall and Agile frameworks and tools.


Key Relationships:

Reports to: Software Development Manager

Direct Reports: 0

Other Key Stakeholders: In-country business analysts and users, developer leads, software engineers, business system analysts, QA engineers, architects, scrum leads and project managers


Key Responsibilities: 

  • Acts as Servant Leader for the Agile Release Train (ART)
  • Facilitate PI Planning
  • Supports PI Execution
  • Coaches the ART, particularly the scrum leaders in the teams comprising the ART
  • Optimises the delivery of work in the ART, from concept to cash
  • Drives continuous improvement in the ART
  • Acts as a conduit between the ART and non-ADM governance structures – Waterfall projects or Senior Stakeholders who need detail and interpretation of ADM artefacts
  • Drives better understanding and visibility of the objectives of the Digital Hub


Essential Business Experience and Technical Skills:

Business Knowledge/Technical Skills:

  • Bachelor’s Degree (Level 8) / diploma in computer science, information systems or other related field, or equivalent work experience
  • 5+ years’ experience in Information technology working with complex and fast paced environments, ideally in insurance or banking
  • 3+ years’ experience in an Agile Methodology environment
  • Strong organizational skills with demonstrated excellence working on multiple medium to large scale projects in parallel
  • Demonstrate analytical and In-depth problem-solving skills
  • Excellent communication and stakeholder management skills, working from small team to most senior levels
  • Relevant qualification in project management / Scaled Agile



MetLife is proud to be an equal opportunity employer.  We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.  It is the policy of MetLife to ensure equal employment opportunity without discrimination on any basis protected by law. We welcome applications from candidates of all backgrounds, ethnicities, genders, religions and sexual orientations.  We strive to find the best candidate for all positions and a diverse range of applicants ensures we widen our talent pool in order to achieve this.  Any applicants with disabilities and neurodiverse conditions, please do let us know about your reasonable adjustments to ensure that we can best meet your needs.


MetLife will assist in the funding of Professional Fees for employees where it is relevant and aligned to your position in within the organisation.  MetLife reserve the right to make a judgement on whether the subscription is relevant or not to your role as well as cease the payment at any time. This type of subscription will not incur “benefit in kind” tax. 


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.  

Benefits We Offer

Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer health care coverage for you and your family, insurance discounts for home, car, and pet protection, as well as parental leave. We also provide premium gym membership for you and your direct relatives, volunteer time off, discounts with specific universities, flexible Fridays, connectivity reimbursement, and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies", MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!