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Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
No
Posted Date
03-Dec-2024
Job ID
5553

Description and Requirements

Operational Risk and Quality Analyst

The Team You Will Join 

We are a company driven by a solid set of principles and purposes such as diversity, equity, and inclusion. Our working culture provides flexibility and naturally a ‘hybrid’ working model as standard. We want to benefit from the many positives that come by having a more diverse working culture throughout all levels of seniority and lines of business

If you want to progress towards your goals with passion and to enjoy success with a huge and global team, we are looking forward to have you with us in our Operations Team!


How You’ll Help Us Build a Confident Future (Key Responsibilities)

  • Analyze compliance of operational activities and transactions with legislation, and report findings.
  • Recommend improvements to control systems for operational processes, enhancing audit effectiveness.
  • Conduct regular checks, prepare inspection reports, and share results with relevant departments.
  • Identify risk areas and deficiencies, integrating control points into the system.
  • Monitor operational risk management activities, reporting outcomes to global teams.
  • Address inquiries from global teams, participate in meetings, and provide process explanations.
  • Oversee Operational Governance processes and take necessary actions.
  • Generate critical indicator reports for senior management and support business development with operations.
  • Create accessible dashboards for operational units in collaboration with IT teams.
  • Stay updated on relevant legislation and improve audit effectiveness through necessary arrangements.

 

What You Need to Succeed (Required Qualifications)

  • Graduated from Business Administration, Economics, Mathematics, Engineering, etc. departments of universities,
  • At least 5 years of experience in the finance sector, preferably in insurance,
  • Good command of MS Office programs (Excel and Power Point), experienced in preparing and presenting creative presentations, reports and dashboards,
  • Prone to teamwork, high communication and empathy skills
  • Well-developed coordination, time management and follow-up skills
  • Good command of English

 

Benefits We Offer

Our benefits are designed to care for your holistic well-being with programs for physical and mental health, financial wellness, and support for families. 

We offer private health insurance for you and your family, life insurance, employer pension plan, meal and transportation allowance, as well as a work from home allowance. We also provide a cultural Heritage Day off, and “back to school” and “school report day” leaves and much more!


About MetLife

Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. 
At MetLife, it’s #AllTogetherPossible. Join us!