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  • Posting Location: Cary, North Carolina

United States
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Description and Requirements

Role Value Proposition:  

The Enterprise Monitoring team in the Observability & Reliability organization is looking for an Associate Engineer to join a diverse team with responsibility for Infrastructure, Application, Network, Container, and Log monitoring platforms.  These platforms help ensure stability for critical infrastructure and applications, and they provide valuable performance metrics to the business, allowing for better insight into the entire IT landscape.  O & R is a growing organization responsible for Incident, Problem, Change, Release, Knowledge, Service Desk, and Major Incident Management.

Key Responsibilities:

  • Develop a strong technical understanding of MetLife Observability & Monitoring platforms
  • Provide guidance and Tier 3 platform support to internal stakeholders
  • Investigate, troubleshoot, and remediate issues with platforms & data collection
  • Work with stakeholders to develop new solutions according to business needs
  • Automate manual processes using available tools or custom code


Essential Business Experience and Technical Skills:

  • Problem-solving skills, attention to detail, and ability to investigate complex technical issues 
  • Scripting or programming background, with python, javascript and shell scripting exposure 
  • Strong interpersonal skills and the ability to develop and maintain relationships with stakeholder teams
  • Fast learner who is eager to learn new technologies and tools
  • Excellent work ethic and willingness to take ownership and accountability for project delivery
  • Bachelor’s degree in technology, engineering, or equivalent industry experience

Preferred Skills:

  • Exposure to technologies used in modern datacenters and high-level technical understanding
  • Understanding of full-stack application architectures and development methodologies
  • Experience with Agile and DevOps concepts, including version control and CI/CD pipelines
  • Exposure to one or more of the following: Elasticsearch, Ansible, Splunk, Azure DevOps, Kubernetes
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.