MetLife

Role Value Proposition:

MetLife is seeking a seasoned Technical Manager to join our dynamic team and oversee the development and management of our critical messaging infrastructure. The ideal candidate will have a proven track record in managing technical teams and projects, with a deep understanding of MQ, ACE, OpenShift and Cloud Pack for Integration Technologies. Offers innovative solutions to enhance planform stability, usability, and cost effectiveness. 

Key Responsibilities: 

• Provide technical leadership and guidance to a team of talented engineers, fostering a collaborative and innovative work environment.
• Define and execute technical strategies and roadmaps aligned with business objectives and industry best practices.
• Manage the implementation and maintenance of MQ, ACE, CP4I and RedHat OpenShift.
• Collaborate with Developer partners to understand their requirements to support designing and implementing technical solutions.
• Develop and maintain comprehensive documentation and standards for infrastructure components.
• Oversee the 24x7 support, ensuring timely resolution of incidents and proactive monitoring of the infrastructure
• Manage the performance and development of team members, providing coaching, mentorship, and career guidance.
• Effectively manage contractors (onshore and offshore) ensuring their alignment with project goals and adherence to company standards.
• Maintain knowledge currency in emerging technologies and industry trends to drive continuous improvement of middleware integration platforms.
• Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms.
• Design and implement complex integration solutions globally through collaboration with engineers, architects, and application teams using Agile methodologies.
• Elevate and improve Developer experience by implementing self-service automation.
• Mentor junior engineers and team members.
• Plan and communicate upcoming installations, upgrades, and other maintenance activities. 

 Essential Business Experience and Technical Skills: 

 Required:

• Bachelor’s degree in computer science, Engineering, or related field.
• 5+ years of experience in technical leadership, ability to think strategically and effectively communicate solutions to various levels of management.
• In-depth knowledge of MQ, ACE and or Cloud Pak for Integration technologies.
• Strong understanding of application messaging concepts, protocols, and best practices.
• Strong problem-solving and analytical skills, with experience working in a 24x7 support environment.
• Experience with DevOps processes and key components.

Preferred:

• Experience working in Agile environment.
• Experience with modern technologies such as Cloud/Azure, Containers and Ansible
• Knowledge of operating system (Linux, Windows, AIX, iSeries)
• Knowledge of / experience with developing scripts for automation (Ansible, shell, Perl, PowerShell, Python, Java…)
• Hands-on experience designing, configuring, and implementing end-to-end CI/CD pipelines and automation scripts (Azure DevOps , Power shell, Perl, PowerShell, Python, Java…)

If you are a passionate and results-oriented Technical Manager with a strong technical background and a commitment to employee development, we encourage you to apply.