MetLife

The Team You Will Join 

Our Team provides service to a wide range of Corporate Clients, that insure their employees with us.  It is responsible for onboarding new clients, renewal of existing ones, datanomic search, payment allocations, onboarding new hires by data entry, creating policy wordings, issuing certificates, and extracting reports. 

The Opportunity 

The Employee Benefits Administrator will support and monitor the Group Policy administration processes and procedures in adherence to company policies and regulations, ensuring high levels of customer satisfaction.

How You’ll Help Us Build a Confident Future (Key Responsibilities)

• Ensures high quality of Group & Pension Policies administration;
• Handles the billing and premium clearances of the Policies;
• Collaborates and acts as a liaison between the clients and MetLife teams in order to respond to clients requests regarding Group Policies matters;
• Handles the respective system
• Maintains high level of data correctness and availability for Policies per Company’s guidelines;
• Properly and timely compiles and archives Policies documentation;
• Participates in departmental and cross functional projects;
• Processes, prepares, and submits regular and ad hoc business reports;
• Keeps high standards of customer service through quality implementation and enhancement of systems, processes, guidelines etc.

What You Need to Succeed (Required Qualifications)

• University degree in Business Administration/Economics or other relevant area;
• Experience with Project management/lead such as process and procedure auditing, system conversion and data manipulation
• Successful track record in a similar position for 2 – 3 years;
• Excellent knowledge of MS Office (focus on Excel and Outlook);
• Fluent communicator in Greek and English, both written and spoken;
• Team player with effective communication and solid relationship building skills;
• Resilient with ability to follow tight deadlines;
• Punctual and analytical;
• Strong project management and problem solving skills; ready to go an extra mile to exceed customer expectations;

What Can Give You an Edge (Additional Skills)

• Insurance/Brokerage company experience would be an advantage;