Skip to content
United States
Working Schedule
Work Arrangement
Commutable Distance Required
Travel Required
Relocation Assistance Available
Posted Date
Job ID

Description and Requirements

Role Value Proposition:

We are looking for a Director of Mainframe SRE to lead a team of talented and passionate engineers who are responsible for the reliability, performance, and security of our Mainframe systems.


You will be part of the leadership team and report directly to the VP of Application Platform Technologies. You will collaborate with other directors, managers, architects, and product owners to define and execute the vision and strategy for the modernization of our Mainframe platform and Mainframe workloads. Oversee the design, development, testing, and deployment of the modernization of our Mainframe infrastructure, ensuring high availability, scalability, and resilience. You will foster a culture of excellence, innovation, and continuous improvement within your team and the managed service vendor who supports the Mainframe platform.


Key Responsibilities

  • Manage, mentor, and coach a team of Mainframe SRE engineers, setting clear goals and expectations, providing regular feedback and performance reviews, and facilitating career development and growth.
  • Establish and enforce best practices, standards, and processes for Mainframe SRE, including incident management, root cause analysis, postmortems, monitoring, alerting, logging, testing, automation, and documentation.
  • Ensure that Mainframe systems meet or exceed the service level objectives (SLOs) and key performance indicators (KPIs) defined by the business and the customers.
  • Drive the adoption of modern technologies and methodologies for Mainframe SRE, such as DevOps, Agile, CI/CD, cloud, containers and microservices.
  • Lead the planning, execution, and delivery of Mainframe SRE projects and initiatives, ensuring alignment with the business objectives and priorities, and managing the risks, issues, and dependencies.
  • Communicate effectively and proactively with internal and external stakeholders, including senior management, peers, customers, vendors, and partners, on the status, progress, and outcomes of Mainframe SRE activities.
  • Identify and resolve any technical, operational, or organizational challenges or impediments that may impact the Mainframe SRE team or the Mainframe platform.
  • Continuously evaluate and optimize the Mainframe SRE team's performance, productivity, and efficiency, and implement appropriate actions and improvements.
  • Stay abreast of the latest trends, developments, and best practices in Mainframe SRE and related fields, and leverage them to enhance the Mainframe platform and the Mainframe SRE team's capabilities and competencies.


Essential Business Experience and Technical Skills:


  • Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience.
  • At least 10 years of experience in Mainframe SRE, Mainframe development, or Mainframe operations, with at least 5 years of experience in a leadership or management role.
  • Expert knowledge and hands-on experience with Mainframe technologies, such as z/OS, CICS, DB2, IMS, MQ, JCL, COBOL, REXX, Assembler, z/OS Connect, zCX, OpenShift etc.
  • Strong knowledge and experience with Mainframe SRE tools and frameworks, such as z/OSMF, SMP/E, RACF, zSecure, MainView, etc.
  • Proficient in Mainframe SRE methodologies and practices, such as incident management, problem management, change management, configuration management, capacity management, performance management, security management, etc.
  • Excellent communication, collaboration, and interpersonal skills, with the ability to influence and inspire others, and to build and maintain strong relationships with internal and external stakeholders.
  • Strong analytical, problem-solving, and decision-making skills, with the ability to handle complex and ambiguous situations, and to deliver effective and timely solutions.
  • Highly motivated, self-driven, and results-oriented, with a passion for continuous learning and improvement.



  • Familiar with GenAI products to refactor legacy code.
  • Familiar with modern technologies and methodologies for Mainframe SRE, such as DevOps, Agile, CI/CD, and microservices.


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

The salary range for applicants for this position is $130,000 - $185,000.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
$130,000 - $185,000