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  • Posting Location: Cary, North Carolina

United States
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Description and Requirements

Role Value Proposition: 

The Cloud Business Office (CBO) serves as a centralized function responsible for value driven adoption of cloud at MetLife and ensures cloud is delivered consistently, efficiently, and effectively.  We focus on adoption pipeline and planning, cloud onboarding, cloud economics, cost optimization (FinOps), effective governance of cloud, aligning adoption to our cloud strategy, and cloud platform product management.

The CBO is seeking a Service Consultant focusing on Cloud Economics and FinOps to join our team in Cary, NC.  The successful candidate is well organized and an analytical thinker, who will identify opportunities and drive the resulting process improvements.

In this position you will have the opportunity to put your experience and education to work in an energetic and highly collaborative environment, where diverse thought and experiences are valued. Within the team and across the organization there will be opportunities to acquire the knowledge and experience to advance to positions with greater responsibility.  

Our team does what it takes to get the job done and we do it together!  If you are self-motivated, analytical, organized, project focused, and can bridge business requirements and IT solutions; we would like to talk to you about joining our team.


Key Responsibilities:

  • Pipeline, Planning and Governance.
  • Create forward views of migrations, cloud adoption, & expense forecasts.
  • Cloud Business case validation and tracking.
  • Assist partners with creation of cloud estimates for large and complex projects.
  • Identify and mitigate financial and operational risks associated with cloud usage, ensuring proactive measures to safeguard against unforeseen costs.
  • Cloud Economics/FinOps.
  • Drive Optimizations and FinOps Best Practices.
  • Implement and execute cost optimization strategies, including driving development teams to rightsize resources and properly tune PaaS services.
  • Produce and maintain regular reports on cloud costs and consumption.
  • Review financial performance (budget vs. forecast).
  • Create actionable plans to address gaps.
  • Gather and submit monthly evergreened forecast of cloud consumption.
  • Assist with development of future year financial plan.
  • Participate in MetLife’s Global FinOps Council.

Partner Success:

  • Work with technology verticals and lines of business to understand the current user base, demands and requirements for cloud services. 
  • Support development teams to accelerate cloud delivery and maturity while ensuring long-term success.
  • Promote and share relevant knowledge.
  • Identify opportunities for and implement process improvements.



Essential Business Experience and Technical Skills:


  • Bachelor’s Degree in Information Systems, Business Administration, Computer Science, or other related fields or equivalent work experience.
  • 4+ years of general IT or IT related experience.
  • Experience with IT and technology products as related to infrastructure and cloud.
  • Strong research skills and an understanding of financial concepts.
  • Experience with Microsoft Excel, including pivot tables and nested formulas.
  • Able to perform data analysis, draw conclusions, and present recommendations.
  • Strong relationship building skills, and ability to collaborate across technical and non-technical teams.



  • Strong knowledge of Azure and Azure products (Azure Fundamentals Certification AZ-900).
  • FinOps Practitioner Certification.
  • Experience working as or in an IT service provider.
  • Expert level Excel skills and/or Power BI experience strongly preferred.
  • Technology Product Management experience.
  • Experience with IT budget planning processes and chargeback methodologies.
  • Knowledge of SDLC methodologies.
  • Business acumen with broad exposure to business units.


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.


Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.