Skip to content
United States
Working Schedule
Work Arrangement
Travel Required
Relocation Assistance Available
Posted Date
Job ID

Description and Requirements

Role Value Proposition: 

The Chief of Staff reports to the SVP, Regional Business and provides execution support to the SVP and the Regional Business Leadership team. The role will support the profitable growth targets for Regional Business by ensuring the organization has the proper focus and execution to reach our goals.   The role is responsible for working with various stakeholders to drive and execute the communications and engagement strategy across Regional Business. The role requires frequent interaction with senior management within Group Benefits and other parts of the enterprise.  

A multi-faceted and dynamic role, the position requires an experienced, dedicated professional who can influence and manage with effectiveness and efficiency and has a strong working knowledge of the Group Benefits organization. This role requires strong communications skills, the ability to convey information succinctly, and the ability to multitask and operate under fixed deadlines. It is also critical that the individual has a desire to lead and influence others, and the ability to succeed in a fast-paced environment.

 The Group Benefits (GB) organization is responsible for the strategic direction, growth and management of MetLife's industry leading U.S. employee benefits business. Our sales force works directly with customers or through brokers, exchanges, and other third parties to distribute our broad range of Group Life, Dental, Vision, Group Disability, MetLife Defender, Global Services, Total Absence Management, Group Property & Casualty, Accident, Hospital Indemnity, Critical Illness and Legal Plan products and services. GB Sales sells a broad portfolio of insurance solutions to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States.

 Regional Business provides global benefits sales and solutions to US Based employers with 100- 4,999 employees. Regional Business offers over 20 products covering the full spectrum of non-medical benefits including dental, vision, life, disability and a robust portfolio of voluntary products, generating approximately +$1B in annual sales. This is a +$4B book of business with 7% market share of a +$52B market.  The business serves more than 15,000 US customers, covering approximately 13M employees and their dependents.

Key Responsibilities:  

  • Support strategy and execution of Regional Markets planning deliverables. 
  • Active role in developing department budgets and managing expenses. 
  • Develop Regional Markets leadership communications and related presentations.
  • Manage Regional Markets communications calendar and key messaging.
  • Pro-actively manage all logistics and materials for all leader events, including Town Halls, Team, and Senior Leadership meetings.
  • Lead Regional Market recognition and engagement programs.
  • Execute on assigned key departmental initiatives.
  • Build relationships at all levels of the organization, including the ability to resolve issues and seek consensus among diverse groups of stakeholders. 
  • Demonstrate strong influencing, communication, writing and collaboration skills across multiple levels of management, executives, employees, business partners and stakeholders. 
  • Maintain confidentiality of sensitive information and proprietary material.

Essential Business Experience and Technical Skills:


  • Minimum of 7 years of business experience in insurance/financial services industry.
  • Ability to apply analytical thinking and sound business judgment.
  • Excellent organizational skills: ability to juggle multiple priority items.
  • Ability to maintain confidentiality and confidences and strong relationship building skills.
  • Ability to work independently and to problem-solve creatively.
  • Comfortable with budgets, data, and spreadsheets in general
  • Outstanding PowerPoint skills and strong communication skills – written and verbal.
  • Strong planning ability – look ahead to anticipate and resolve issues before they materialize.


  • Undergraduate degree required, MBA or other advanced degree preferred.
  • Deep understanding of Group Benefits business preferred.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

The salary range for applicants for this position is 107,600 to 165,000.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
107,600 to 165,000