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  • Posting Location: Tampa, Florida

United States
Working Schedule
Commutable Distance Required
Relocation Assistance Available
Posted Date
Job ID

Description and Requirements

Job Location: Must be Commutable distance to Tampa, Florida 

Summary of Responsibilities:

The Billing Analyst is responsible for the timely and accurate billing of all fees and other receivables (such as reimbursement of non-guaranteed annuity payments). The Billing Analyst is also responsible for the timely and accurate remittance of all non-tax withholdings. Other key responsibilities are multiple-way suspense account reconciliations, metrics compilation and tracking, and completion of manual journal entries. The Billing Analyst will also work with internal and external business partners to identify, research, and resolve accounting issues. Additionally, this position will have the opportunity to work on special projects as needed. 

Principal Responsibilities:


  • Timely preparation, calculation, and transmission of invoices to customers for non-guaranteed annuity payments and various administrative and asset based fees.
  • In partnership with the RIS Stable Value team, generate and send Investment Management Fees invoices and track pending receivable.
  • Completion of the monthly Investment Fee Accrual calculations and submitting ledger updates via a monthly journal entry.

§  Timely preparation and transmission of remittances for non-tax withholdings.

§  Tracking of payments received and follow-up with customers regarding delinquent payments.

§  Calculation and billing of interest and late fees due as applicable.

§  Reconciliation of receivable and payable suspense accounts (includes reconciliations between various administrative systems and the General Ledger as well as utilization of the Recon Plus reconciliation system).

§  Suspense reconciliation - identification, research and resolution of issues

  • Manual journal entry processing – including identification of preparation discrepancies and working with preparers to train them on proper accounting as needed.
  • Additional projects from time to time as assigned by management.




  •  work experience is required 
  • Must have work experience with billing, collection and remittances
  • Experience in basic financial and mid level accounting required
  • Demonstrate financial accounting skills and knowledge 
  • Ability to quickly learn multiple systems and software to use them in identifying, researching, and resolving outstanding cash and suspense issues
  • Must be detail oriented and results driven
  • Demonstrate ability to accurately complete large volumes of work
  • Must possess and demonstrate strong analytical skills and the ability to work both independently and as a team player 
  • Excellent organizational, oral and business writing communication skills 
  • Ability to identify and strive to exceed client expectations
  • Proficiency in Microsoft Excel required (pivot tables)
  • Must have a positive attitude and embrace challenges
  • Experience with suspense accounting is a plus.
  • Ability to work in a fast paced environment while meeting multiple deadlines is required
  • Must be team oriented and have excellent interpersonal skills


  • Bachelor's Degree or equivalent
  • Experience with PeopleSoft  and/or Check Free Recon is a plus
  • Experience with journal entries preferred.
  • Experience with suspense accounting is a plus.
  • Experience with account reconciliation a plus
  • willing and able to learn new systems such as Solomon and Recon Plus as well as mainframe proprietary payment and accounting sub-ledger systems

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.