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  • Posting Location: Cary, North Carolina

United States
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Description and Requirements

Role Value Proposition:  

Assistant engineer’s role will be a hands-on technology driver supporting the existing Customer Communications platforms by creating innovative solutions, as well as driving solutions that modernize, stabilize, and support the growth of the Platform. You will interact with IT partners, Business providing technical support. Focus will include Support, Solution design, automation, troubleshooting and resolution, and performance tuning. You will engage with multiple concurrent teams and provide governance to ensure that standards and best practices are followed. 

Key Responsibilities:

  • Participate in design discussions and provide technical support to application developers and operations support staff. This includes promoting use of best practices, ensuring standardization across applications and troubleshooting.
  • Implement integration solutions through collaboration with engineers and application teams across the global enterprise.  
  • Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms using tools and scripts such as Ansible, Python, PowerShell, Azure pipelines and Linux shell.
  • Troubleshoot, Investigate, recommend, implement, and maintain document generation solutions across multiple technologies.
  • Manage application performance and availability, including capacity planning, capacity tuning.
  • Implement automation to reduce the manual work, improve efficiency, performance, and stability of the application platforms.
  • Work with the teams across the globe in different time zones.
  • Learn new technologies & tools including automation & AI, experiment and implement solutions in collaboration with senior engineers.

Essential Business Experience and Technical Skills:

  • Over 3 years in experience in building, deploying, and maintaining java applications platforms including web, application servers like WebSphere Application Server, Liberty, Apache etc.
  • Over 2 years of engineering experience in building and managing application infrastructures.
  • with implementation, configuration, upgrades, migrations, of complex, enterprise applications etc.
  • Hands on experience with installation, configuration, and administration of Quadient or any other document management systems.
  • Working knowledge or experience with Infrastructure automation tools like Ansible, Terraform etc
  • Experience with scripting languages (Linux Shell, PowerShell).
  • Has knowledge of or experience with SAFe Agile methodologies.

  • Working knowledge or hands on experience with one or more of the following:
    • Ansible.
    • AppDynamics, Splunk, Elastic
    • AKS, Azure, Docker.
    • OpenShift Container platform.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.