직무 설명 및 자격 요건
· Backend support needed to manage & validate claims for NIGO which are transactions rejected by BOT & routed to
Trust portal (Business application). Responsible for managing Total Absence Management – Intermittent Absence and
FMLA – Auto Adjudication claims. Team member to help with initial claim setup in accordance with the plan provisions,
identify potential recurrent claims and utilize several systems to verify coverage & help determine eligibility.
· Business recommended TAT to complete the activity would be 1 to 3-business days.
· The position is expected to do absence management and adjudication on FMLA and TAM claims. Interact with claim
specialist, claim support specialist (QA), Claims Manager (stateside supervisors).