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When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Composite AI Product Management & Enablement team is building a new AI product operating model for MetLife, coordinating delivery across multiple platforms and enablement teams. This role leads delivery coordination and portfolio operations across the program - tracking cross-team dependencies, managing delivery rhythm, and ensuring commitments are visible and moving. Scrum Leads and Portfolio Operations Specialists report directly to this role.
- Lead delivery coordination across platform and enablement pods - tracking cross-team dependencies, managing risk escalations, and maintaining end-to-end delivery visibility
- Serve as portfolio operations leader: own delivery cadence, PI-level planning activities, increment commitments, and metrics reporting across the program
- Lead and develop a team of Scrum Leads and Portfolio Operations Specialists who report directly to this role and serve the portfolio
- Partner with Product Management to align delivery sequencing with roadmap priorities and surface blockers early
- Coordinate dependencies across internal pods and partner platform teams to reduce friction and maintain program momentum
- 10+ years in Agile program management, with demonstrated experience leading delivery across multiple concurrent teams or workstreams
- Proven track record coordinating cross-team dependencies and managing delivery risk in complex, multi-platform environments
- Strong agile delivery background with practical experience running portfolio- or program-level planning and cadence
- Excellent facilitation, communication, and organizational skills; comfortable operating in ambiguity during a stand-up phase
- SAFe Release Train Engineer (RTE) or equivalent agile delivery certification
- Experience in a product company or product-oriented platform delivery environment
- Background in portfolio-level Agile or DevOps transformation within a large enterprise context
- Deep hands-on experience with ALM and portfolio management tooling (e.g., Azure DevOps, Jira, Rally, Targetprocess, or equivalent)
The expected salary range for this position is $140,000- $195,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife maintains a drug-free workplace.