MetLife

The Client Services Consultant II is responsible for delivering exceptional client experience by serving as a key liaison between clients and MetLife’s internal teams. This role supports National Accounts across the South CU and requires proficiency in account and project management, problem resolution, implementation, and customer service. 

Guided by our purpose—Always with you, building a more confident future—and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this role provides day-to-day support for multiple complex clients. The Consultant will manage products including Life, Voluntary Products, Dental, Vision, and Disability. 

This role includes full lifecycle responsibilities, from implementation through ongoing service, and plays an important role in client facing presentations. You’ll join a diverse, experienced team across the South CU, with travel required as needed. This is an opportunity to support clients and their employees with high quality group benefit solutions backed by a global industry leader. 

Success in this role requires a strong commitment to worldclass service, exceptional organizational skills, and an understanding of how daily contributions support the success of MetLife’s premier National Account model. You will collaborate closely with partners across claims, underwriting, finance, sales, and service teams in an inclusive environment where every contribution is valued, and every perspective is heard.