Ir para o conteúdo
Todas as cidades
Aurora, Bloomfield, Bridgewater, Cary, Clarks Summit, Omaha, Oriskany, San Juan, Tampa, Warwick
Região/Estados de Publicação
Connecticut, Florida, Illinois, Nebraska, New Jersey, New York, North Carolina, Pennsylvania, Puerto Rico, Rhode Island
País
Estados Unidos
Arranjo de trabalho
Tempo integral
Work Arrangement
Hybrid
Assistência de realocação disponível
Não
Data de publicação
29-Passo-2025
ID da vaga
12722

Descrição e requisitos

The Post-Issue Policy Change Specialist works collaboratively within a team, utilizing the latest technology to manage an assigned caseload of routine to moderately complex cases from investigation through resolution. This role performs core processing and administrative functions within the business unit, which may include providing day-to-day client services and administrative support, responding to customer requests, executing significant financial transactions accurately and promptly, and processing transactions at both individual and corporate account levels.

Location:  Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office

 

Once a month in office for meetings 


Key Responsibilities:

  • Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Processes intermediate to moderately complex non-financial transactions and basic financial transactions.
  • Explains all decisions made on policy changes or issues and provides detailed supportive documentation.
  • Responds to basic to complex inquiries, resolves simple to complex problems. 
  • Performs research and analytical work to provide accurate, timely, and suitable responses to inquiries. 
  • Follows through as necessary to finalize any changes resulting from completed transactions. 
  • Partners with other business units to ensure successful implementation of corporate initiatives. 
  • Other related duties as assigned or required.

 

Essential Business Experience and Technical Skills:

 

Required: 

  • New hires should live a commutable distance from a MetLife office
  • High School Diploma.
  • 2+ years of business-related experience

 

Preferred:

  • Bachelor’s Degree
  • 3+ years of insurance experience
  • Strong knowledge of company operations, insurance products, lines of business, relevant regulations, and administrative systems.
  • Basic project management skills.
  • Strong written and verbal communication skills
  • Strong customer service.

 

 

 

The expected salary range for this position is $41,600 - $55,100. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Sobre a MetLife

Reconhecida na lista da revista Fortune das "Empresas Mais Admiradas do Mundo" de 2023, bem como na lista das 100 Melhores Empresas para Trabalhar da Fortune ® de 2023, a MetLife, através de suas subsidiárias e afiliadas, é uma das principais empresas de serviços financeiros do mundo; fornecendo seguros, anuidades, benefícios a funcionários e gestão de ativos para clientes individuais e institucionais. Com operações em mais de 40 mercados, ocupamos posições de liderança nos Estados Unidos, América Latina, Ásia, Europa e Oriente Médio.

Nosso objetivo é simples: ajudar nossos colegas, clientes, comunidades e o mundo em geral a criar um futuro mais confiante. Unidos por um propósito e guiados pela empatia, somos inspirados a transformar o próximo século nos serviços financeiros. Na MetLife, é #AllTogetherPossible. Junte-se a nós!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$41,600 - $55,100