Location - This role is hybrid out of any MetLife corporate office.
The Opportunity: The Enrollment Solutions Lead will be focused on collaborating with partners to develop innovative onsite concepts that drive participation in voluntary products. Position will lead efforts to pilot and implement enhanced onsite activities and create efficient processes for large scale use. Selected candidate will also be responsible for the creation, development, deployment, compliance and metrics reporting for Brainshark presentations. Other primary responsibilities include supporting Onsite Service’s virtual delivery methods such as Enrollment Firm Trainings, Virtual Benefit Fairs and customer webcasts.
How You'll Help Us Build A Confident Future:
- Creates and produces custom Brainshark presentations.
- Monitors viewership, compliance and effectiveness of this delivery method.
- Develops and facilitates Enrollment Firm Trainings as requested.
- Provides in-depth product training, competitive advantages and 2nd sale insight to resources supporting events on behalf of a third party.
- Support event requests with attendees across multiple states including Virtual Benefit Fairs, customer webcasts, teleconferences and train the trainer sessions.
- Leads efforts to provide enhanced onsite support solutions including Group Property & Casualty programs, interactive activities and wellness initiatives.
- Support complex customer enrollment activity by managing event logistics and training resources.
- Serve as Onsite Services SME and train new Enrollment Representatives as needed.
What You Need to Succeed:
- Required: Minimum 7 years' experience in Group Benefits with focus on employee education and driving participation in Voluntary Products
- Proven leader and subject matter expert for enrollment and group benefit education
- Critically evaluates business needs and executes resulting decisions appropriately
- Proven ability to lead high value and complex projects
- Demonstrates collaboration and problem-solving success with key partners
- Proficient communication and presentation skills - both in person and within virtual environment.
- Life and Health and Property & Casualty License required; must become licensed in all 50 states within 6 months of assuming role.
What Can Give You An Edge:
- Advanced understanding of product, features and plan designs for all MetLife group products
- Creates, captures, and executes on personal development opportunities and actively engages as student of the business
- Undergraduate degree required, MBA or other advanced degree preferred.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to make a difference in the lives of our customers.
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
