Ir para o conteúdo
País
Estados Unidos
Arranjo de trabalho
Tempo integral
Modelo de Trabalho
Virtual
Distância para deslocamento necessária?
Não
Assistência de realocação disponível
Não
Data de publicação
01-Jul-2025
ID da vaga
10140

Descrição e requisitos

The Team You Will Join 

The US BPR team provides end-to-end business process engineering capabilities to the firm, focused on redefining how we deliver core capabilities for our customers, our teammates, and the enterprise. 

Support business process reengineering engagements include the following:

  • Baseline customer/employee experience and end-to-end business process 
  • Assess processes and customer/employee experiences end-to-end
  • Design both near-term and strategic reengineering solutions that span customer experience, operational processes, digitization, automation, risk management practices
  • Develop comprehensive solutions, implementation plans, sizing and sequencing plans with business, technology, operations, and other stakeholders
  • Create commercially viable business cases that align assessment findings with business needs and strategies
  • Ensure sustainability of the work through measurement, management routines, and capability building
  • Develop executive stakeholder materials and stories for decision and adoption

 

Required Experience:

  • Bachelor’s degree and related field experience required
  • Experience with a background in operational excellence, Lean, process reengineering, and/or large-scale transformation
  • High aptitude for critical thinking, analytics, problem solving, and design thinking 
  • Ability to work across and break down organizational silos (end-to-end enterprise mindset)
  • Ability to work in professional disciplines (business, operations, technology)
  • Credible advisor to business leaders
  • Excellent communicator, with the ability to sift through complexity and articulate key messages
  • Comfort with ambiguity and ability to focus across competing priorities
  • Fosters team collaboration and engagement 

 

Preferred Experience:

  • Intellectually curious and voracious learner
  • Willingness to take calculated risks accelerate learning
  • Has a commercial mindset that can balance customer expectations, firm success, and people
  • Empathetic and high EQ to create followership and drive alignment across teams
  • Strong business acumen, with the ability to ask critical questions
The expected salary range for this position is $105,000-$135,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Sobre a MetLife

 Reconhecida na lista da revista Fortune das "Empresas Mais Admiradas do Mundo" de 2023, bem como na lista das 100 Melhores Empresas para Trabalhar da Fortune ® de 2023, a MetLife, através de suas subsidiárias e afiliadas, é uma das principais empresas de serviços financeiros do mundo; fornecendo seguros, anuidades, benefícios a funcionários e gestão de ativos para clientes individuais e institucionais. Com operações em mais de 40 mercados, ocupamos posições de liderança nos Estados Unidos, América Latina, Ásia, Europa e Oriente Médio.

Nosso objetivo é simples: ajudar nossos colegas, clientes, comunidades e o mundo em geral a criar um futuro mais confiante. Unidos por um propósito e guiados pela empatia, somos inspirados a transformar o próximo século nos serviços financeiros. Na MetLife, é #AllTogetherPossible. Junte-se a nós!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$105,000-$135,000