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Ubicaciones
  • Ubicaciones de publicación: Cary, North Carolina

  • Ubicaciones de publicación: New York, New York

Todas las ciudades
Cary, New York
Region/States
New York, North Carolina
País
Estados Unidos
Acuerdo de trabajo
Tiempo completo
Esquema de Trabajo
Híbrido
Se requiere viaje
10%
Asistencia de reubicación disponible
No
Fecha de publicación
18-Feb-2026
ID del trabajo
15629

Descripción y requisitos

Role Value Proposition:

This role will support MetLife’s Operational Resilience program, focusing on planning and recovery of internal critical processes and the ability to continue end-to-end delivery of our most important customer-facing business services during business disruptions. This position will work closely with key business stakeholders across all lines of business to maintain Business Continuity for the enterprise. The position will lead the coordination of Business Impact Assessments (BIA), update of BC Plans (BCP), organizing testing and exercises, and other BC-related responsibilities.

 

Key Responsibilities:

 Advise, partner, and implement enterprise-wide Operational Resilience initiatives with business stakeholders across the US and LatAm regions. Responsibilities of this role include, but are not limited to:

  • Partner and engage with business stakeholders to execute annual Business Continuity book of work activities, including business impact assessments, business continuity plan development and updates, quality assurance reviews, and metrics and reporting
  • Assist with the implementation of dependency mapping of MetLife’s critical business services
  • Coordinate and drive testing and exercise of business continuity plans with business stakeholders
  • Review and challenge testing and exercise outcomes to identify gaps, risks, and vulnerabilities for remediation
  • Deliver and support training to business continuity stakeholders
  • Lead workshops/meetings with business stakeholders for Critical Business Service validations
  • Partner with the crisis management team to provide support during large-scale incidents
  • Build strong working relationships and drive collaboration with business stakeholders across the region, and provide input to support the continuous improvement of the Operational Resilience program
  • Collaborate with other Global Resilience disciplines such as Technology Resilience, Third Party Risk, and Crisis Management

 

Essential Business Experience and Technical Skills:

Required:

  • Bachelor's degree or equivalent experience
  • 5+ years of demonstrated experience in Business Continuity/Operational Resilience, preferably in the insurance or financial services industries
  • Subject matter expert in the Business Continuity lifecycle and/or resilience activities
  • Understanding or experience with third-party risk and/or resilience assessment
  • Experience with Business Continuity Management Systems (e.g., FusionRM, ServiceNow)
  • Demonstrates sound judgment under pressure and adaptive problem-solving
  • Working proficiency with Microsoft Office 365 (i.e., Excel, Word, and PowerPoint)
  • Strong oral and written communication skills
  • Strong interpersonal skills to foster a collaborative work environment
  • Self-motivated with the ability to prioritize and multi-task

 

Preferred:

  • DRII, BCI certification preferred, but not required
  • Understanding of Critical or Important Business Service concepts
  • Familiarity with ISO 22301, FFIEC, and other business continuity standards
  • Knowledge of regulatory and resilience requirements (e.g., NYDFS, DORA, CBI)

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $110,000 - $150,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer

 Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!


MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.
$110,000 - $150,000