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Role Value Proposition:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. We’re united by our purpose to help our customers and each other create a confident future; we’re guided by empathy; and we’re inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it’s #AllTogetherPossible. Join us!
The Senior Product Consultant is responsible for oversight on multiple Disability & Absence Product initiatives. In this position, the associate must possess a thorough knowledge of Disability Products, including STD, LTD, ADA, FMLA and / or PFML, and understand the product features and the administrative capabilities necessary to drive results.
In addition, the Senior Product Consultant will work with Small, Regional & National market leaders to monitor key metrics, identify strategies that support the overall disability product success while maintaining cost effective portfolio management practices. Understanding the impact of actions on financial performance of the disability lines will help optimize growth and financial performance.
The Disability Product Development team supports the strategic objectives of the Group Benefits Senior Leadership team. This team is responsible for ensuring that MetLife sales associates have the products to meet closing ratio, earnings, and persistency targets.
Key Responsibilities:
- Lead and deliver state mandated PFML new state launch projects and ongoing product maintenance and compliance initiatives, including state mandated reported.
- Research, design and develop new products and/or enhance the features of existing products and services to provide a competitive advantage for our Market Segments.
- Counsel, influence, and support Group Benefit partners on initiatives proposed to drive long term profitable growth.
- Monitor, influence, and support implementation of controls to comply with emerging regulatory themes and environmental risks.
- Contribute to revenue and earnings objectives for Group Benefits through successful compliance and enhancement project delivery.
- Management oversight of several large, strategic Disability and Absence Product initiatives. Responsible for partnering with initiative owners, solution teams, and key stakeholders to ensure successful project delivery.
- In addition to using externally available market research data, may commission original market research internally within the organization.
- Represent Disability as a Subject Matter Expert for supported disability and absence products. This includes providing support to various partner areas including Market Strategy Leads, Product Directors, Finance, Sales and Service, Contracts, Claims, Marketing, IT and Underwriting units.
- Provide support as it relates to strategy, planning and periodic business reviews. Significant Contributor to the Group Benefits planning process to ensure the timely delivery of successful products designed to meet the market needs of the field (annual planning processes for US/Group Benefits)
- Coordination with Marketing for:
- development and update of 1st and 2nd sale materials
- creation of marketing strategy and materials for new products and services
- input for Cross Product materials and initiatives
Essential Business Experience and Technical Skills:
Required:
- Expertise in disability and absence products and services, with a focus on Paid Family and Medical Leave
- Data analysis and reporting expertise
- Ability to manage individuals on a project basis and monitor performance
- Excellent project management skills to oversee a large array of different initiatives
- Expertise in the product development and product management processes
- Ability to represent MetLife Disability as a subject matter expert to MetLife employees of varying positions (e.g. sales, service, marketing, IT, etc.) and levels (e.g. associate, manager, officer).
- Knowledge and experience with MetLife internal process and systems.
- Experience in creating and maintaining cross-functional partner relationships
- Excellent verbal and written communication skills
- Ability to work independently and/or in a team environment
- Proven ability to present findings and knowledge to senior management
- Creative thinker with strong organizational skills
- Strong analytical skills
- Excel, Word, SharePoint, and PowerPoint knowledge a must
- Able to operate efficiently in a fast-paced sales environment
Preferred:
- Bachelor's degree in related field.
- Project Management Experience
- 8+ years of relevant business experience.
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife maintains a drug-free workplace.