MetLife

Role Value Proposition: 

Based in Whippany, New Jersey, MetLife Investment Management (“MIM”) is one of the largest institutional investors and asset managers in the world, with approximately $600 billion in combined managed assets. MIM has been ranked a “Best Places to Work in Money Management” by Pensions & Investments for four consecutive years and has consistently generated superior returns for both policyholders and shareholders. The enterprise has more than 850 dedicated professionals with experience and expertise in all asset classes, with a strength in public and private fixed income and private assets, including private equity and real estate. Visit us at www.metlife.com/investments to learn more.

The successful Client Service Analyst is a member of the Private Capital Client Service team within MIM. The highly motivated professional will support, and help enhance, the client experience for MIM’s Private Capital clients.  This professional will lead both new client onboarding and client reporting and will assist with responding to day-to-day inquiries from our clients, such as questions on their portfolio or change management requests.

Key Responsibilities:

• Produce and deliver timely and accurate client reports for MIM’s portfolios and funds
• Effectively answer ad-hoc and/or follow-up questions from clients, investors, and internal partners
• Lead the client onboarding, offboarding, and change management process
• Lead projects to achieve efficiencies and improve existing processes

Essential Business Experience and Technical Skills:

Required: 

• Excellent written and verbal communication skills and attention to detail
• Demonstrated record of success in servicing institutional clients or funds
• Exceptional multi-tasking and time management skills
• Proficiency with all Microsoft Office applications (Excel, Powerpoint, Word)
• Capable of thriving in a fast paced, dynamic environment

Preferred:

• Undergraduate degree in Business Administration, Accounting, or Finance
• Relevant experience in Financial Services or Investment Management industry
• Experience with Aladdin, Salesforce and Vermilion a plus

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

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